Amelia Becker
Knoxville,IL
Summary
Proven CNA/PCT with a track record of enhancing patient satisfaction at OSF St. Mary Medical Center through compassionate communication and patient-focused care. Skilled in electronic charting and CPR, demonstrating a reliable team player attitude. Achieved significant improvements in patient relationship building, leveraging complex problem-solving abilities to exceed care standards.
Overview
8
8
years of professional experience
Work History
CNA/PCT
OSF St. Mary Medical Center
05.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Counselor and Assistant Director
Thrive
06.2019 - 08.2024
- Participated actively in staff meetings to enhance collaboration among team members and ensure continuity of care for campers across all areas of the program.
- Facilitated social skills development among campers through group activities that encouraged communication, teamwork, and cooperation.
- Demonstrated flexibility in adjusting schedules according to changing needs or unforeseen circumstances while maintaining a well-organized environment conducive to learning and growth.
- Oversaw the recruitment, hiring, and onboarding process for new staff counselors to maintain a high-quality staff.
- Improved internal and external communication with introduction of weekly newsletter, keeping staff/parents informed and engaged.
CNA
Kensington
08.2020 - 04.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Followed directions of licensed nurses to administer medications and treatments.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Sandwich Artist
Subway
01.2017 - 08.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
CNA
Heartland Healthcare
12.2019 - 05.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Education
Diploma of Nursing - Registered Nurse
Graham Hospital School of Nursing
Canton, IL05.2025
Associate of Arts -
Carl Sandburg College
Galesburg, IL05.2021
High School Diploma -
Knoxville High School
Knoxville, IL05.2019
Skills
- Patient Care
- Compassion and Empathy
- Compassionate communication
- Complex Problem-Solving
- Reliable team player
- Safety Precautions
- Compassionate
- Patient-focused care
- Electronic Charting
- Patient relationship building
Timeline
CNA/PCT
OSF St. Mary Medical Center
05.2021 - Current
CNA
Kensington
08.2020 - 04.2021
CNA
Heartland Healthcare
12.2019 - 05.2020
Counselor and Assistant Director
Thrive
06.2019 - 08.2024
Sandwich Artist
Subway
01.2017 - 08.2020
Diploma of Nursing - Registered Nurse
Graham Hospital School of Nursing
Associate of Arts -
Carl Sandburg College
High School Diploma -
Knoxville High School
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