Amelia Bieniek
Morgantown,WV
Summary
Practicing Crisis Intervention Specialist with extensive experience at Center for Community Resources and Valley Healthcare Systems as an ACT Service Coordinator, adept in risk evaluation and crisis assessment. Proven ability to implement safety plans and utilize de-escalation techniques, enhancing patient outcomes. Skilled in maintaining client confidentiality while coordinating referrals and providing compassionate support to diverse populations.
Overview
2
2
years of professional experience
Work History
Crisis Intervention Specialist
Center for Community Resources
08.2024 - Current
- Member of on-call emergency response team for crisis intervention in the community and local hospitals.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
VACT Service Coordinator
Valley Healthcare
06.2023 - 08.2024
- Worked with medical teams, patients, and families to implement effective treatment plans.
- Managed caseloads of up to 18 to satisfy multiple patients with diverse needs.
- Developed individual treatment plans and provided counseling to patients.
- Completed psychosocial evaluations and needs assessments.
- Updated treatment plans every quarter with the latest intervention strategies and progress notes.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance, and other community resources.
- Maintained detailed records of patient progress, documentation of services, and case notes.
Education
Bachelor of Arts - Psychology
West Virginia University
Morgantown, WV08-2018
Skills
- Client confidentiality
- Risk evaluation
- Crisis assessment
- Behavioral management
- Referral coordination
- Hotline management
- De-escalation techniques
- Legal compliance
- Documentation skills
- Inbound call management
- Safety planning
Timeline
Crisis Intervention Specialist
Center for Community Resources
08.2024 - Current
VACT Service Coordinator
Valley Healthcare
06.2023 - 08.2024
Bachelor of Arts - Psychology
West Virginia University
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