Amelia Branson
Jacksonville,FL
Summary
Dynamic hospitality professional with proven expertise in bar restocking and exceptional customer service, honed at establishments like Cabanas Coastal and Beachside Grill. Excelled in training peers, enhancing guest satisfaction, and promoting safe service compliance. Recognized for cultivating warm customer relationships and achieving competitive sales milestones.
Overview
7
7
years of professional experience
Work History
Beach Bartender/Cabanas Server
Cabanas Coastal Grill
11.2023 - 12.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Tended to vacationing customers. Preparing specialty drinks and maintaining a positive attitude to uphold the feel of a fun vacation.
- Walked up and down the beach cabanas bringing food, beverages and tending to over 50 cabanas at a time.
Hooters Girl/Bartender/Trainer
Hooters
08.2021 - 11.2023
- Trained multiple new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Entertained guests with great conversation and service.
- Sold merchandise competitively resulting in winning many competitions within the store.
- Worked multiple promotional events around Jacksonville to promote the business and raise money for charities funded to Hooters.
Server
Millers Ale House Bar and Grill
03.2020 - 08.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned daily food specials and upsold them to customers.
- Made sure to ask about allergies, as well as food and drink preferences to make the best recommendations to ensure the guest feels heard and taken care of.
Server
Brick Oven Pizzeria and Gastropub
10.2017 - 02.2020
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Fleming Island High School
Fleming Island, FLSkills
- Bar restocking
- Safe service compliance
- Health codes compliance
- Professional appearance
- Customer service
- Hospitality service expertise
Timeline
Beach Bartender/Cabanas Server
Cabanas Coastal Grill
11.2023 - 12.2024
Hooters Girl/Bartender/Trainer
Hooters
08.2021 - 11.2023
Server
Millers Ale House Bar and Grill
03.2020 - 08.2021
Server
Brick Oven Pizzeria and Gastropub
10.2017 - 02.2020
High School Diploma -
Fleming Island High School
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