Amelia Brooks
Houston
Summary
Knowledge of comprehensive nursing care procedures and excellent direct patient care skills. Successful in managing time, prioritizing tasks, and implementing processes. Ability to give individualized attention to each patient gaining their trust through listening, sensing their needs and seeking to truly understand their concerns and desires.
Overview
25
25
years of professional experience
Work History
Registered Nurse, Emergency Dept. Nurse Residency
Harris Health System - Ben Taub General Hospital
07.2024 - Current
- Administered medications and treatments as prescribed by physicians.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Licensed Vocational Nurse
Harris Health System & Maximum Home Health
02.2017 - 07.2024
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered medications and topic treatments to address patient symptoms.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Administered medications and injections to patients.
- Safely administering prescribed medications with proper documentation in patient's’ chart using EPIC.
Insurance coordinator, Surgery Biller / Scheduler
CHI St. Luke's Health & Kingwood Med Ctr ( Rehab )
01.2000 - 12.2015
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Filed and tracked insurance claims and communicated claims status to patients.
- Obtained prior authorization and precertification for outpatient procedures.
- Assured timely verification of insurance benefits prior to patient appointments.
- Receive phone calls from physicians and their staff for surgery scheduling
- Verify requesting surgeons have required credentialing, and all surgical implants and supplies for accuracy before billing.
- Process surgical charges and sent to be billed by the next business day to ensure prompt charge capture
- Assist nurses and managers as needed for O.R. cases and Postoperative care
- Other continuing duties include frequent physician contacts regarding referral requests, diagnosis codes relating to patients treatment plan, prescription renewals for continued care, and scheduling the patient's next physician visit/therapy appointments
Education
Associate of Science - Nursing
Lone Star College -North Harris
Houston, TX05-2024
LVN Certification - Nursing
Lone Star College
Tomball, TX12.2016
Diploma - Medical Business Specialist Program
Texas School of Business
Houston, TX01.2000
Skills
- Multitasking abilities
- Customer service
- MS Office
- Interpersonal Communication
- Leadership
- Teambuilding
- Analytical skills
- Written Communication
- Critical thinking
- Treatment plan implementation
- Aseptic techniques
- Clinical judgment
Timeline
Registered Nurse, Emergency Dept. Nurse Residency
Harris Health System - Ben Taub General Hospital
07.2024 - Current
Licensed Vocational Nurse
Harris Health System & Maximum Home Health
02.2017 - 07.2024
Insurance coordinator, Surgery Biller / Scheduler
CHI St. Luke's Health & Kingwood Med Ctr ( Rehab )
01.2000 - 12.2015
Diploma - Medical Business Specialist Program
Texas School of Business
Associate of Science - Nursing
Lone Star College -North Harris
LVN Certification - Nursing
Lone Star College
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