Amelia Brown
Summary
Detail-oriented and personable, with hands-on experience in cleaning, organization, and customer-facing roles. Recognized for maintaining high levels of professionalism and creating safe, welcoming environments. A collaborative team player who thrives in dynamic settings and consistently contributes to smooth, efficient operations.
Overview
7
7
years of professional experience
Work History
Cleaning Tech
Legacy Clean Co
05.2025 - Current
- Collaborated with team members to complete cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Part-Time Specialist
Apple Inc.
07.2024 - 01.2025
- Partnered with team members to enhance sales and service processes, offering constructive feedback to improve customer experiences
- Improved customer satisfaction rates through proactive problem-solving and efficient concern resolution
- Consistently exceeded quarterly targets for business introductions, and attached business revenue wherever possible
- Exhibited high energy and professionalism when dealing with clients and staff.
Event Staff/Security
Allied Universal & Event Services
11.2023 - 05.2024
- Proactively resolved conflicts and ensured event safety by identifying and addressing potential risks efficiently.
- Maintained professionalism and a calm demeanor during high-pressure events, earning trust from clients and attendees.
Server
Urban Elk Bar & Restaurant
10.2023 - 09.2023
- Delivered attentive and efficient service in a fast-paced environment, ensuring high levels of guest satisfaction.
- Collaborated seamlessly with colleagues to streamline service and meet diverse customer needs.
Banquet Lead Server
Allenmore Golf Course & Events Center
06.2021 - 09.2023
- Directed a team during large events, ensuring smooth coordination and addressing guest needs effectively.
- Equipped new team members with the skills they needed in order to maintain a healthy and enjoyable work environment
Construction Cleanup & Housekeeping
Noble Solid Service & Greenlake Senior Living
06.2018 - 03.2023
- Delivered exceptional cleanliness and reliability, consistently exceeding client expectations.
- Cultivated trust and strong relationships with clients through responsiveness and dedication.
Education
FIU Accredited Internship - AV & Tech Department, Worship Leadership
City Central Church
05.2024
High School - Graphic Design, Minor in Classical Piano and Choral Studies
Tacoma School of the Arts (SOTA)
06.2023
Skills
- Client relationship management
- Effective written and verbal communication
- Skilled in creating actionable solutions
- Teamwork
- Results-oriented performance
- Detail-oriented data management
- Organization skills
- Data security management
Timeline
Cleaning Tech
Legacy Clean Co
05.2025 - Current
Part-Time Specialist
Apple Inc.
07.2024 - 01.2025
Event Staff/Security
Allied Universal & Event Services
11.2023 - 05.2024
Server
Urban Elk Bar & Restaurant
10.2023 - 09.2023
Banquet Lead Server
Allenmore Golf Course & Events Center
06.2021 - 09.2023
Construction Cleanup & Housekeeping
Noble Solid Service & Greenlake Senior Living
06.2018 - 03.2023
High School - Graphic Design, Minor in Classical Piano and Choral Studies
Tacoma School of the Arts (SOTA)
FIU Accredited Internship - AV & Tech Department, Worship Leadership
City Central Church