Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Amelia Brown

WEST JORDAN,UT

Summary

Dynamic and customer-focused professional with experience at Walt Disney World Resort, excelling in product knowledge and inventory management. Proven ability to enhance customer satisfaction through effective communication and hospitality. Skilled in point-of-sale systems and drawer balancing, ensuring accuracy and efficiency in transactions. Committed to fostering a welcoming environment for all guests.

Overview

3
3
years of professional experience

Work History

Cashier

Wheeler Historic Farm
06.2023 - Current
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases and locate items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Merchandise Cast Member

Walt Disney World Resort
01.2025 - 05.2025
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, park information, and pricing.
  • Presented store update suggestions and layouts to management and stakeholders.

Front Desk Attendant

Gene Fullmer Recreation Center
05.2022 - 12.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcome guests to our facility, process payments for memberships and entrance passes, and communicate with guests
  • Answer any questions they may have about the facility, and deal with any complaints courteously.
  • Help monitor guests' safety when using the exercise equipment by ensuring that the equipment is being used properly.
  • Answer, screen, or forward calls, provide information and take messages
  • Receive payment and record receipts for services.

Education

Theatre Arts

Salt Lake Community College
Salt Lake City, UT
08-2024

Skills

  • Product restocking
  • Product knowledge
  • Staff mentoring
  • Drawer balancing
  • Point-of-sale system
  • Product recommendations
  • First Aid and Safety
  • Collaboration
  • Interpersonal Skills
  • Hospitality

Timeline

Merchandise Cast Member

Walt Disney World Resort
01.2025 - 05.2025

Cashier

Wheeler Historic Farm
06.2023 - Current

Front Desk Attendant

Gene Fullmer Recreation Center
05.2022 - 12.2022

Theatre Arts

Salt Lake Community College

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Amelia Brown