Amelia Burton

Resourceful professional with experience in photography assistance and call center management. Expertise in customer service, team coordination, and problem-solving in fast-paced environments. Demonstrates strong organizational skills and attention to detail while effectively supporting clients and colleagues.

• Trained new hires on customer service standards and complaint handling, improving response consistency.
• Managed evening shift operations, balanced registers, and closed store to accurate daily cash totals.
• Implemented checklist-driven opening procedures that reduced prep-time inconsistencies for crew members.
• Coached staff on safe food handling and rotated perishables to pass health inspections with minimal findings.
• Monitored inventory usage, placed supply orders, and prevented shortages during weekend peak service hours.
• Resolved customer complaints at point of sale, issuing replacements or refunds to restore satisfaction quickly.
• Built and organized gear cases with lenses, filters, and cables to speed camera changes on set.
• Managed model call sheets and coordinated wardrobe changes to keep session on schedule.
• Prepared on-location power plans and rigging for outdoor shoots to prevent equipment failures.
• Organized daily shot lists and labeled memory cards so editors received footage with clear scene metadata.