Amelia Deeds
Columbus,OH
Summary
Proven track record in enhancing customer experiences and fostering inclusive environments, notably at Lifetime Fitness. Excelled in conflict resolution and dynamic communication, achieving high satisfaction levels. Demonstrated effective communication and a positive work ethic across roles, with a knack for improving productivity and maintaining high safety and health standards in educational settings.
Overview
5
5
years of professional experience
Work History
Full Time Babysitter
Amy Nelson, Brandi Cassone
05.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Concierge
Lifetime Fitness
01.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Preschool Teacher's Assistant
Balanced Family Academy
06.2023 - 04.2024
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Cashier / Pizza Maker
Crenos Quick Fire
12.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Busser/ Hostess
Lapaloma
07.2019 - 08.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Granville Christian Academy
Ohio Skills
Effective communication
Desire to listen as well as having patience with customers
Creating a positive work environment while being friendly with all co workers
Timeline
Full Time Babysitter
Amy Nelson, Brandi Cassone
05.2024 - Current
Preschool Teacher's Assistant
Balanced Family Academy
06.2023 - 04.2024
Concierge
Lifetime Fitness
01.2023 - Current
Cashier / Pizza Maker
Crenos Quick Fire
12.2022 - 05.2023
Busser/ Hostess
Lapaloma
07.2019 - 08.2020
Granville Christian Academy