Amelia Ester
Cary,NC
Overview
12
12
years of professional experience
Work History
Mustang tobacco mart
Ali sailid
Alvin, Tx
01.2021 - 08.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Lil Tucks Polish Plus
Dan tucker
Alvin, TX
02.2014 - 03.2021
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Cleaned and washed cars
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Receptionist
Gary edmunds
Pearland , Texas
03.2012 - 05.2013
- Updated and recorded customer or client information to maintain accounts.
- Assisted with onboarding of new employees by providing orientation information and support.
- Scheduled space or equipment for special programs, meetings and conferences.
- Driving to and from warehouses pickup delivery
- Investigated and analyzed client complaints to identify and resolve issues.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Education
GED -
Brunswick Job Corps
Brunswick Ga03-2003
Skills
- Quick books
- Microsoft excel,spreadsheet,word
- Customer service
- Conflict resolution
- Time management
- Call management
- Communication skills
- Problem solving
- Minute taking
- Stress management
- Customer satisfaction measurement
- Punctuality and reliability
- Customer relations
- POS systems expert
- Task prioritization
- Strategic sales
- Calm demeanor
- Managerial duty's
- Microsoft office expertise
- Verbal and written communication
- Great work ethics
Timeline
Mustang tobacco mart
Ali sailid
01.2021 - 08.2024
Lil Tucks Polish Plus
Dan tucker
02.2014 - 03.2021
Receptionist
Gary edmunds
03.2012 - 05.2013
GED -
Brunswick Job Corps