Amelia Heston
Galion
Summary
Dynamic sales associate with a proven track record at Tractor Supply, excelling in customer engagement and inventory management. Recognized for delivering exceptional service and fostering repeat business. Skilled in point-of-sale systems and adept at multitasking in fast-paced environments, ensuring a positive shopping experience for all customers.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tractor Supply
04.2025 - Current
- Assisted customers in product selection and provided information on features and benefits.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Processed transactions accurately using point-of-sale (POS) systems.
- Engaged with customers to understand needs and recommend appropriate solutions.
- Participated in team meetings to discuss sales strategies and promotional events.
- Learned product knowledge to effectively communicate with customers regarding new arrivals.
- Adapted quickly to changing priorities in a fast-paced retail environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Crew Member
Wendys Restaurant
10.2022 - 02.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Assisted in food preparation, following safety and hygiene standards diligently.
- Managed inventory restocking, ensuring availability of supplies during busy shifts.
- Participated in training sessions to improve product knowledge and service techniques.
- Engaged with customers to provide menu recommendations, fostering positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Education
GED -
Galion Senior High
Galion, OHSkills
- Customer service
- Point-of-sale systems
- Inventory management
- Transaction processing
- Cash handling procedures
- Team collaboration
- Time management
- Multitasking capabilities
- Stock replenishment
- Cleanliness standards
- Customer engagement
- Training new employees
- Product recommendations
- Store organization
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Retail store operations
- Display setup
- Friendly and outgoing
Timeline
Sales Associate
Tractor Supply
04.2025 - Current
Crew Member
Wendys Restaurant
10.2022 - 02.2025
GED -
Galion Senior High