Amelia Hoover

• Customer Service: Greeted customers warmly, took accurate orders, and ensured a positive guest experience.

• Food Preparation: Prepared and assembled food and treats according to company standards and safety regulations.

• Team Collaboration: Worked closely with team members to maintain smooth operations during busy shifts.

• Cash Handling: Operated registers, handled payments, and gave correct change.

• Efficiency: Maintained speed and accuracy during rushes while managing multiple tasks.

• Cleanliness: Kept workstations, dining areas, and equipment clean and sanitized.

• Problem Solving: Handled customer concerns and resolved issues quickly and professionally.

• Adaptability: Learned new tasks quickly and adjusted to changes in menu, processes, and team roles.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared sweet treats and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.