Amelia Jiménez
38 Stanton St Dorchester ,MA
Summary
Dynamic and results-oriented professional with a proven track record at Instacart, excelling in customer service and order accuracy. Demonstrated ability to enhance customer satisfaction and manage time effectively, leveraging strong planning and organizational skills. A quick learner with a commitment to reliability, consistently exceeding service expectations.
Overview
8
8
years of professional experience
Work History
Instacart Shopper
Instacart
10.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Delivery Driver
Uber Eats
04.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Teacher Asistente
Kery Dey Care
01.2019 - 12.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Tropical Food
Cashiering
07.2016 - 12.2018
- Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
- Reduced food waste by effectively managing inventory levels and kitchen supplies.
- Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
- Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
Education
4 - Secundaria
Pedro Enríquez Ureña
Pedro Brand06.2014
Skills
- Reliability and punctuality
- Order accuracy
- Quick learner
- Hospitality and accommodation
- Delivery management
- Vehicle upkeep
- Attention to detail
- Customer service
- Planning and organization
- Physical stamina
- Upbeat and outgoing attitude
- Flexible schedule
- Verbal and written communication
- Customer relations
Timeline
Instacart Shopper
Instacart
10.2022 - Current
Teacher Asistente
Kery Dey Care
01.2019 - 12.2022
Delivery Driver
Uber Eats
04.2018 - Current
Tropical Food
Cashiering
07.2016 - 12.2018
4 - Secundaria
Pedro Enríquez Ureña