Amelia Johnson
Castro Valley,California
Summary
A proven leader and effective communicator, Amelia excelled at Chabot Swim Club by ensuring public safety and delivering outstanding customer service. Mastered CPR and conflict resolution, significantly enhancing guest satisfaction. Trained new lifeguards, demonstrating a commitment to team development and operational excellence. Additionally, Amelia worked as an Environmental Affairs commissioner at Castro Valley High School, excelling at handling the assigned tasks.
Overview
3
3
years of professional experience
Work History
Lead Lifeguard
Chabot Swim Club
05.2021 - Current
- Arrived early to set up the pool prior to opening.
- Managed any on-shift conflicts or incidents, ranged from bee-stings to disruptive kids and parents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained new Lifeguards on their first shift.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Scanned main areas to monitor for any safety risks.
Environmental Affairs Commissioner
Castro Valley High School
08.2022 - 05.2023
- Completed packet of designated duties throughout year
- Planned, designed, and hosted environmentally inspired events for CVSan
- Raised over $3,000 during theschool year through activities
- Hosted "Walk and Roll to School" week
- Visited Elementary Schools to read storybooks about environment
Education
English
University of California, Berkeley
Berkeley, CA05.2027
High School Diploma -
Castro Valley High School
Castro Valley, CA05.2023
Skills
- Strong Leader
- Well Spoken
- Passionate
- CPR
- Conflict Resolution
- Public Safety
- Customer Service
- Incident Reporting Logging
Languages
German
Elementary
Timeline
Environmental Affairs Commissioner
Castro Valley High School
08.2022 - 05.2023
Lead Lifeguard
Chabot Swim Club
05.2021 - Current
English
University of California, Berkeley
High School Diploma -
Castro Valley High School
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