Amelia Kokohu

Accomplished Customer Service Representative and Front Desk Receptionist with a proven track record at American Airlines, enhancing customer loyalty through exceptional service and empathy. Expert in office administration and problem-solving, adept at managing high-stress situations and improving user experiences. Demonstrates strong attention to detail and listening skills, significantly contributing to workplace efficiency and guest satisfaction.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.