Amelia Lonsdale-Hands
Dallas,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty at DFW Interiors, leveraging strong verbal communication skills. Excelled in issue resolution, significantly improving client retention. Demonstrates a keen ability to maintain records and ensure compliance, fostering a welcoming and efficient shopping environment.
Overview
1
1
Certification
Work History
Cashier
Kubys
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Cashier
Zoeys Kitchen
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Restaurant Hostess
DL Macks
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Sales Associate
DFW Interiors
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Highland Park High School
Dallas, TX05.2022
Skills
- Product restocking
- Credit card processing
- Product knowledge
- Purchase assistance
- Issue resolution
- Records maintenance
- Written and verbal communication
- Liquor regulations and compliance
Certification
TABC
Timeline
Cashier
Kubys
Customer Service Cashier
Zoeys Kitchen
Restaurant Hostess
DL Macks
Sales Associate
DFW Interiors
High School Diploma -
Highland Park High School
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