Amelia Lyons
Houston,TX
Summary
Adaptable self-starter with a strong track record of organization skills to work efficiently and interpersonal skills to thrive in dynamic environments. Motivated and detail-oriented professional with a proven ability to grow revenue by leveraging 10+ years expertise in account management and digital marketing to forge strong customer bonds and drives sales.
Overview
9
9
years of professional experience
Work History
Senior Living Advisor
A Place For Mom Inc.
10.2024 - 10.2025
- Served families with friendly, knowledgeable support at every stage of counseling on senior living and buying into a community.
- Developed and maintained strong working relationships with community sales professionals within assigned territory.
- Discussed and ascertained needs, to healthcare services, market nuances, and key business insights to discuss and ascertain needs, tailor solutions and close moves.
- Achieved or exceeded monthly sales quotas by leveraging a healthy book of business, diligently placing outbound calls, and maintaining followups with families.
Outbound Account Executive
Catapult Staffing- Intuit
10.2022 - 11.2024
- Successfully met quarterly sales targets by leveraging resources to navigate complex selling processes within diverse industry verticals during small to mid-market consultations for multiple products within the QuickBooks Online ecosystem, resulting in average of 100-106% weekly Quota Attainment.
- Fostered team synergy, welcomed feedback, shared product knowledge with support partners to refine sales conversations and drive value propositions with attached solutions.
- Identified and implemented opportunities to build on business objectives and strengthen foundational principles defined within role.
- Leveraged CRM tools for effective pipeline hygiene, comprehensive lead management, and data-driven insights to drive call-closing metrics, leading to increased quarterly conversion and high retention rates.
Sales Consultant
Home Advisor
06.2021 - 09.2022
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 5000 key accounts. .
- Increased sales by 30% each quarter by leveraging innovative high-impact proposals and implementing up-selling strategies.
- Collaborated with leadership in creating weekly bulletins, which were sent to all employees.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Tracked key performance indicators to measure success of campaigns.
Insurance Advisor
USAA/Select Quote/Allstate
04.2017 - 04.2021
- Appraised personal and real properties to determine correct levels of coverage for each policy.
- Developed and implemented marketing strategies to promote new insurance contracts or suggest additions and changes to existing policies for 2000 clients.
- Carried out administrative tasks such as handling policy renewals, maintaining records, collecting insurance payments, and overseeing claims processes, providing effective resolutions to injured families, increasing customer satisfaction by over 57%.
Education
Bachelor of Science - Business and Marketing
Full Sail University
Winter Park, FLHigh School Diploma - undefined
Northeast High
Oakland Park, FL12.2010
Skills
- Marketing and promotion
- Cold calling
- Cash handling
- Financial planning
- Effective communication
- Competitive analysis
- Account management
Timeline
Senior Living Advisor
A Place For Mom Inc.
10.2024 - 10.2025
Outbound Account Executive
Catapult Staffing- Intuit
10.2022 - 11.2024
Sales Consultant
Home Advisor
06.2021 - 09.2022
Insurance Advisor
USAA/Select Quote/Allstate
04.2017 - 04.2021
High School Diploma - undefined
Northeast High
Bachelor of Science - Business and Marketing
Full Sail University