Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Maccubbin

Hampton,Virginia

Summary

Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.

Overview

18
18
years of professional experience

Work History

Manager, Events Coordinator & Sales Rep

Sly Clyde Ciderworks
08.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented sales strategies to increase profits.
  • Developed and implemented strategies to increase sales and profitability.
  • Generated new leads through networking and attending industry events.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Supervised staff during events and maintained efficient performance.
  • Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
  • Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
  • Resolved issues with service providers and inventory vendors to produce smooth events.
  • Organized and implemented large scale events with as many as 1,200 guests.
  • Coordinated schedules and timelines for events.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Bartender & Catering Sales

Pour Girls Bar
05.2020 - 06.2022
  • Menu design and kitchen specials
  • Helped with all HR related forms (handbook, write up sheets, opening and closing paperwork)
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Increased bookings by 60 %.

Administrative Supervisor

Mercury Property Management
10.2017 - 05.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled all legal actions & court appearances.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Administered operations to handle needs of more than 1500 tenants across 650 property units.
  • Collected and maintained careful records of rental payments and payment dates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Coordinated all maintenance scheduling.
  • Increased tenant engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Designed and implemented social media strategies to align with business goals.

Professional Nanny

Jimmy & Ashley Haines
10.2014 - 10.2017
  • Built positive and nurturing environments to support child social and emotional growth.
  • Assisted with light housekeeping duties as well as running errands.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Taught children everyday skills and language.
  • Managed day-to-day operation of home.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Waitress

Joes Crab Shack
04.2014 - 10.2014
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Travel Bartender

Private Catering Companies
01.2009 - 01.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Professional Nanny

Dr Kersh
08.2009 - 05.2014
  • Assisted with light housekeeping duties as well as running errands.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Taught children everyday skills and language.
  • Managed day-to-day operation of home.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Displayed absolute discretion at handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Hostess

Mulligans
10.2005 - 08.2009
  • And Expo at a fast paced Irish pub.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Burr & Burton Academy
Manchester, VT
06.2009

Skills

  • Excellent leader
  • Time Management
  • Promotion & Sales of Events
  • Negotiation
  • Product Knowledge
  • Strategic Planning
  • Consultative Sales Strategies
  • Excellent Communication Skills
  • Multitasking Skills
  • Extremely Personable

Timeline

Bartender & Catering Sales

Pour Girls Bar
05.2020 - 06.2022

Manager, Events Coordinator & Sales Rep

Sly Clyde Ciderworks
08.2018 - Current

Administrative Supervisor

Mercury Property Management
10.2017 - 05.2019

Professional Nanny

Jimmy & Ashley Haines
10.2014 - 10.2017

Waitress

Joes Crab Shack
04.2014 - 10.2014

Professional Nanny

Dr Kersh
08.2009 - 05.2014

Travel Bartender

Private Catering Companies
01.2009 - 01.2014

Hostess

Mulligans
10.2005 - 08.2009

High School Diploma -

Burr & Burton Academy

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Amelia Maccubbin