Amelia Marini
Pennsville,NJ
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
3
3
years of professional experience
Work History
Inside Sales Specialist
Horizon Services LLC.
12.2022 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Monitored service after sale and implemented quick and effective problem resolutions.
Case Manager
Salem County Board Of Social Services
12.2021 - 11.2022
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Supervisor
Child Inc
03.2021 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised visitations between parents and their children, maintaining a safe and comfortable environment.
- Handled client complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Master of Arts - Administration in Human Services
Wilmington University
New Castle, DE05.2024
Bachelor of Arts - Family Science & Human Development
Montclair State University
Montclair, NJ01.2021
Timeline
Inside Sales Specialist
Horizon Services LLC.
12.2022 - Current
Case Manager
Salem County Board Of Social Services
12.2021 - 11.2022
Supervisor
Child Inc
03.2021 - 11.2021
Master of Arts - Administration in Human Services
Wilmington University
Bachelor of Arts - Family Science & Human Development
Montclair State University
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