Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amelia May

North Cape May,NJ

Summary

Accomplished Mental Health Counselor adept in Motivational Interviewing , End of life counseling and Grief counseling, significantly enhanced client well-being through innovative case management and empathetic support. Excelled in building rapport, achieving positive outcomes by leveraging clinical documentation and patient advocacy skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mental Health Counselor With Focus on End of Life

Evolent Health
08.2016 - 08.2024
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
  • Connect with individuals and understand their medical experience
  • Explore client values in terms of future medical decision making
  • Provide educational information,patient tools, and other information to allow client to gain clarity around their wishes
  • Utilized brief intervention model to deliver services in a compassionate empathic manner
  • Mentor new hires and employees returning from leave
  • Document in electronic records system

Support Staff in Self Contained Alternative Progra

Maple Shade High School
01.2014 - 08.2016


  • Support and assist with classroom management
  • Redirect, de-escalate, reduce disruptive behavior
  • Advocate for students
  • Teach life skills
  • Co-teaches students one on one or in small groups
  • Facilitate group counseling and individual counseling
  • Implement behavior plan
  • Record daily documentation in accordance with student behavior plan
  • Form positive rapport with students

Case Manager

Resources for Human Development, RHD
11.2010 - 01.2013
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Trained new case managers, raising team's overall competency and service delivery standards.
  • Complete and submit all program documentation and data collection forms

High School Counselor Intern

Shawnee High School
01.2011 - 04.2012
  • Supported emotional well-being of students through individual counseling sessions addressing personal challenges and concerns.
  • Provided crisis intervention support in response to critical incidents affecting the school community or individual student wellbeing.
  • Guided students through evaluating career interests and potential schools.
  • Partnered with teachers to identify at-risk students and develop targeted interventions for improved academic outcomes.
  • Assisted with the organization of college fairs, connecting students to valuable resources for post-secondary education opportunities.
  • Implemented group counseling sessions focused on enhancing interpersonal skills, conflict resolution strategies, and self-esteem among peers.

Graduate Educational Facilitator

Rowan University
05.2011 - 08.2011


  • Facilitate group counseling
  • Create group counseling curriculum
  • Accompany students to college visits, service learning events, and esteem building activities
  • Foster relationships between students
  • Assist students in completing college essays

Education

Master of Arts - Mental Health Counseling/School Counselor Cert

Rowan University
Glassboro, NJ
05.2012

Skills

  • Building rapport
  • Crisis Intervention
  • Grief Counseling
  • End of Life Counseling
  • Individual and Group Counseling
  • Clinical Documentation
  • Patient Advocacy
  • Cultural Sensitivity
  • Motivational Interviewing
  • Case Management
  • Skilled in intake interviewing

Certification

  • NJ State Certified School Counselor
  • Certified in Advanced Care planning
  • Certified End of Life Doula
  • Certified Grief Counselor

Timeline

Mental Health Counselor With Focus on End of Life

Evolent Health
08.2016 - 08.2024

Support Staff in Self Contained Alternative Progra

Maple Shade High School
01.2014 - 08.2016

Graduate Educational Facilitator

Rowan University
05.2011 - 08.2011

High School Counselor Intern

Shawnee High School
01.2011 - 04.2012

Case Manager

Resources for Human Development, RHD
11.2010 - 01.2013

Master of Arts - Mental Health Counseling/School Counselor Cert

Rowan University

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