Amelia Melanson

Legal secretary and assistant for president of litigation firm

• Coordinated communication between clients, attorneys, and external parties to streamline information flow.
• Managed case files and maintained organized records for efficient access and retrieval.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
• Responded to client inquiries, providing accurate legal advice and offering assistance.

Cocktail waitress, bottle service

• Delivered exceptional customer service in fast-paced bar environment, ensuring guest satisfaction and repeat patronage.
• Resolved customer complaints promptly, employing strong communication skills to enhance overall guest experience.
• Implemented upselling techniques that increased sales volume while maintaining quality service standards across shifts.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.