Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Athen’s Behavioral Medicine
08.2023 - 07.2024
Develop engaging content for multiple social media platforms
Market business to recruit new patients to the practice.
Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Administrative Intern
Piedmont Athens Regional
05.2023 - 08.2023
Aided administrators in event coordination and planning
Assisted various hospital staff on projects such as DNI/DNR armband audits and creating an updated Emergency Response Guide
Completed various office tasks including printing in large volumes, folding brochures, cutting and distributing flyers and organizing documents as needed.
Outreach Intern
Arthritis Foundation
08.2021 - 12.2021
Led the research on Arthritis@Work for Georgia's school systems and county governments
Prepared and edited organizational publications such as employee newsletters and stockholder reports
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
Server
Cracker Barrel
09.2020 - 08.2021
Delivered exceptional customer service by greeting guests, taking orders accurately, and ensuring timely delivery of food and beverages
Recorded and processed orders using point-of-sale (POS) systems with high accuracy, reducing order errors and ensuring customer satisfaction
Collaborated effectively with team members and management to ensure smooth service flow during busy shifts
Trained new servers on restaurant policies, menu items, and customer service protocols, contributing to a more efficient team.
Education
Master of Science - Health Administration
University of Georgia
Athens, Georgia
05.2024
Bachelor of Science - Public Health
Georgia Southern University
Statesboro, Georgia
12.2021
Skills
Proficient in AdvancedMD to document patient information
Screening Department Manager&Lead Psychometrician at Rochester Center for Behavioral Medicine/Dr. YoungScreening Department Manager&Lead Psychometrician at Rochester Center for Behavioral Medicine/Dr. Young