Amelia Morgan
Vallejo,CA
Summary
Reliable and safety- focused Transit Railway operator with 5 years of operating experience on LRV and Historic Vehicles. Proven ability to follow strict protocols,manage real-time transit conditions, and ensure the safety and comfort of passengers. Strong understanding of rail systems, signaling procedures, and emergency response protocols. Dedicated to upholding authority standards and providing efficient,customer-oriented service.
Overview
15
15
years of professional experience
Work History
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
03.2014 - Current
- Operate transit vehicles safely and efficiently on assigned routes and schedules
- Pick up and drop off passengers at designated stops while providing courteous assistance
- Monitor and control fare collection, ensuring compliance with payment policies
- Communicate effectively with TMC Supervisors, and passengers using radios
- Assist passengers with disabilities and ensure ADA compliance
- Repot incidents,accidents,mechanical issues,and delays promptly
- Maintain cleanliness and orderly condition of the vehicle interior
- complete daily reports and logs as required by the transit agency
- Follow all traffic laws, transit rules and safety regulations
- Remain Calm and professional emergency or stressful situation
Assistant Manager
Assisted Living Facility
05.2010 - 02.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assist in managing resident intake,assessments,care plan,and service delivery
- Coordinate with medical professionals and families
- Monitor compliance with health and safety regulation and licensing requirements
- Developed strong working relationships with staff, fostering a positive work environment.
- Support the development and implementation of facility policies and procedures
Education
No Degree - General Studies
Solano Community College
Fairfield, CA05-2027
No Degree - General Studies
City College of San Francisco
San Francisco, CA01-1999
High School Diploma -
International Studies Academy
San Francisco, CA05.1997
Skills
- Communication Skills
- Situational Awareness
- Multitasking
- Problem-Solving
- Attention to Detail
- Stress Management
- Technical Proficiency
- Decision-Making
- Team Collaboration
- Knowledge of Railway Regulations
Timeline
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
03.2014 - Current
Assistant Manager
Assisted Living Facility
05.2010 - 02.2014
No Degree - General Studies
Solano Community College
No Degree - General Studies
City College of San Francisco
High School Diploma -
International Studies Academy
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