Amelia Mozer
Ponte Vedra
Summary
Experienced Admin/lead hostess and assistant teacher with a proven track record in customer service, interpersonal skills, and educational support. I demonstrate exceptional skills in clients building relationships, empathetic communication, and goal-oriented strategies to consistently exceed targets and foster positive outcomes. Skilled in integrating technology into daily task and collaborate with peers to achieve shared objectives. Im committed to delivering outstanding service while pursuing opportunities to further develop expertise in customer service.
Overview
3
3
years of professional experience
Work History
Admin/Hostess
Argyle
03.2024 - Current
- Greeting and welcoming guest warmly.
- Managing reservations.
- assisting restaurant staff.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Administrative work with new hires, getting them added to payroll.
- Observing the restaurant and staff, communicating changes for the standard.
- Accessing shared calendar and printing BEO for the following week.
Childcare Assistant Teacher
St Johns Paul ELC
08.2023 - 03.2024
- Communicated regularly with parents about daily activities and behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Camp Counselor
Sawgrass Youth Recreation
10.2022 - 07.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Associate of Arts - Business
Florida State College
Jacksonville, FL05-2026
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05-2023
Skills
- Customer service expertise
- Group reservations management
- Microsoft Excel
- Visual communication
- Time management
- Goal-Oriented mindset
- Client relationship building
- Service prioritization
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Admin/Hostess
Argyle
03.2024 - Current
Childcare Assistant Teacher
St Johns Paul ELC
08.2023 - 03.2024
Camp Counselor
Sawgrass Youth Recreation
10.2022 - 07.2023
Associate of Arts - Business
Florida State College
High School Diploma -
Ponte Vedra High School
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