Amelia Nelson
Delano
Summary
Dedicated professional with a strong focus on customer service excellence and effective time management. Proven ability to foster nurturing environments and deliver educational support to children.
Detail-oriented professional skilled in customer service and child care. Adept at managing schedules and household tasks while ensuring high standards of organization and cleanliness. Ready to leverage strong work ethic and integrity to create impactful experiences.
Overview
5
5
years of professional experience
Work History
Private Nanny
Erin Blanton
Wayzata, MN
05.2023 - Current
- Provided nurturing and educational support in daily activities for children.
- Developed and implemented engaging learning experiences tailored to children's interests.
- Ensured a safe and stimulating environment through proactive supervision and care.
- Coordinated schedules, including playdates, educational outings, and extracurricular activities.
- Managed household tasks related to child care, maintaining organization and cleanliness.
- Assisted in meal preparation, emphasizing nutrition and healthy eating habits for children.
Cashier
Dairy Queen Grill & Chill
Delano, MN
03.2022 - 06.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization in dining and service areas.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to enhance workflow during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Papa Murphy's
Delano, MN
01.2021 - 03.2022
- Implemented promotional strategies to increase sales of featured menu items.
- Conducted regular cash drawer audits, ensuring accuracy in financial reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Delano High School
Delano, MNMBA - Business Administration
University of Wisconsin, La Crosse
La Crosse, WI05.2029
Skills
- Work ethic and integrity
- Cash handling
- Time management skills
- Cash register systems
- Complex Problem-solving
- Patience and empathy
- Team collaboration
- Customer service excellence
Timeline
Private Nanny
Erin Blanton
05.2023 - Current
Cashier
Dairy Queen Grill & Chill
03.2022 - 06.2023
Cashier
Papa Murphy's
01.2021 - 03.2022
High School Diploma -
Delano High School
MBA - Business Administration
University of Wisconsin, La Crosse