Amelia Nirschl
Bonney Lake,WA
Summary
Dedicated professional with over a decade of expertise in customer relations, operations management, and record-keeping. Eager to apply my academic background and proven proficiency in business accounting, organizational management, payroll administration, and executive support to excel in roles within the finance or accounting segments at your esteemed company. Recognized for my commitment to quality, I have a track record of helping create tools and resources, with products such as Office 365, to streamline new ways of working and am poised to contribute to your company's success and key objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant 2
Humana, Inc.
03.2020 - Current
- Supported executive staff through scheduling meetings with Outlook and Zoom, coordinating travel arrangements via Concur, and preparing crucial documents using Office 365 applications.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the region, department, and team.
- Developed and updated spreadsheets and databases to track, analyze, and report on service operation issues, requests to contract, and departmental support to each client.
- Executed electronic record filing systems using OneDrive and Microsoft Teams to improve document organization and management.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Restocked branded merchandise and placed purchase orders to maintain adequate stock levels for conferences and large department meetings.
- Conducted front desk duties, including answering the office phone system, accepting deliveries, and greeting visitors.
CLIENT SERVICES ASSISTANT
Edelman Financial Engines
09.2019 - 02.2020
- Confer with customers by Skype telephone or in person to provide information, take or enter orders, convey requests to proper authority, and obtain details of complaints
- Keep records of customer interactions or transactions via CRM, recording details of inquiries, complaints, or comments, as well as actions taken.
- Digitize records and modernize data storage configuration.
EXECUTIVE ASSISTANT/OFFICE MANAGER/PAYROLL CLERK
Sir Graphic, Inc.
06.2015 - 09.2019
- Prepare and send invoices, reports, purchase orders, letters, financial statements and other documents, using word processing, spreadsheet, and QuickBooks software
- Perform managerial office duties, such as ordering supplies, maintaining records management, and basic bookkeeping functions(including A/R, A/P, bank reconciliation, and credit card reconciliation).
- Process all payroll functions for a small business of less than 20 employees on a biweekly pay period schedule, which includes submitting taxes and processing direct deposits.
- Coordinate daily schedules and operations for a small business based on skill set and estimated time budgeted per purchase order.
EXECUTIVE ASSISTANT/OFFICE MANAGER/PAYROLL CLERK
Mole Masters
05.2008 - 05.2015
- Prepare and submit invoices, monthly and quarterly tax reports, financial statements and other documents, using word processing, spreadsheet, and QuickBooks software
- Perform all office duties, such as ordering supplies and basic bookkeeping functions, which includes collecting payments, paying taxes, and reconciling the business checking account.
- Process all payroll functions for a small business on a biweekly pay period schedule using QuickBooks Payroll.
- Coordinate daily schedules and operations for a small business based on skills, travel time, and quantity of each daily route.
Education
B.A. Business Administration - Accounting
UNIVERSITY OF WASHINGTON
Tacoma, WA06.2023
Associate in Business - Accounting
GREEN RIVER COLLEGE
Auburn, WA06.2019
Skills
- Full-Cycle Accounting - QuickBooks Online/Pro
- Clerical Support and Project Planning - Microsoft Office 365 (Word/Excel/PPT)
- Computer Proficiency - Macintosh and PC(Windows)
- Training and Coaching - Team Onboarding Facilitator
- Travel Coordination and Expense Reporting - SAP Concur
- Relationship Building - Customer and Client Relations Influencer
- Scheduling - Outlook, Skype, Teams, and Zoom Meetings
Certification
- Accounting Certificate of Proficiency
- Accounting Clerk Certificate of Proficiency
- Satisfactory Customer Service
Timeline
Administrative Assistant 2
Humana, Inc.
03.2020 - Current
CLIENT SERVICES ASSISTANT
Edelman Financial Engines
09.2019 - 02.2020
EXECUTIVE ASSISTANT/OFFICE MANAGER/PAYROLL CLERK
Sir Graphic, Inc.
06.2015 - 09.2019
EXECUTIVE ASSISTANT/OFFICE MANAGER/PAYROLL CLERK
Mole Masters
05.2008 - 05.2015
B.A. Business Administration - Accounting
UNIVERSITY OF WASHINGTON
Associate in Business - Accounting
GREEN RIVER COLLEGE