Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
References
Timeline
Generic

Amelia Olsson

Ocean City,NJ

Summary

Ambitious Restaurant Manager with expertise in team leadership, operations management, and hospitality excellence. Experienced in both quick-service and full-service restaurants, with a proven ability to adapt, grow, and lead in dynamic environments. Seeking to continue professional growth while contributing to Las Vegas’s thriving dining industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Margaritaville
Atlantic City, New Jersey
04.2024 - Current
  • Lead daily front-of-house operations in a high-volume, tourist-driven restaurant serving 800+ guests per day, and 60k in daily revenue.
  • Recruit, train, and coach a team of 100+ servers, bartenders, and hosts to deliver consistent, high-quality guest experiences.
  • Created and implemented upselling contests and promotions, increasing margarita and branded merchandise sales.
  • Partner with kitchen leadership to improve table turnover and service speed.
  • Manage labor costs, scheduling, and staff performance to balance guest service with profitability.
  • Resolve escalated guest concerns quickly and professionally, maintaining high satisfaction ratings.
  • Recognized for strong leadership, team morale building, and consistently exceeding sales and guest experience goals.

Front of House Supervisor

Margaritaville
Atlantic City, NJ
04.2023 - 04.2024
  • Supervised shift operations in one of the region’s busiest casual restaurants.
  • Trained new team members on service standards, safety procedures, and operational efficiency.
  • Supported managers with scheduling, inventory tracking, and cash handling.
  • Led by example in fast-paced, high-pressure situations, maintaining calm and efficient operations.

Food and Beverage Server

Red Lobster
Mays Landing, NJ
09.2022 - 04.2023
  • Delivered exceptional guest service in a fast-paced, high-volume restaurant, averaging 30-40 covers per shift.
  • Consistently ranked among top servers for upselling and guest satisfaction.
  • Trained new hires on service standards and menu knowledge, paving the way for a future leadership role.

Hostess and Food Runner

Riverwinds Restaurant
West Deptford, NJ
05.2021 - 12.2022
  • Greeted and accommodated guests, building positive experiences from first interaction
  • Answered questions regarding the restaurant and took reservations for large parties and small groups
  • Delivered food trays to tables, handed out dishes to restaurant guests
  • Assisted in seating guests and managing the wait list.

Employee

Pats Pizzeria
Mullica Hill, NJ
07.2020 - 05.2022
  • Positions at this job: Counter girl, Kitchen cook, Trained Manager, and delivery driver
  • Conducted employee training, and helped create weekly employee schedules.
  • Resolved customer complaints, as well as employee problems within the workplace
  • Counted cash on hand at shift change and closing and prepare bank deposit statements before opening and closing the restaurant daily.
  • Conducted inventory as well as placed weekly supply orders for the store
  • Trained to use fryers, grills and safe food handling techniques in the kitchen to fulfill orders.

Education

Master of Business Administration (M.B.A.) - Hospitality Management

Stockton University
Galloway, NJ, US
05.2025

Bachelor of Science (B.S.) - Hospitality Management

Stockton University
Galloway, NJ, US
05.2024

Skills

  • Team leadership and training
  • Social Media Marketing
  • Customer experience management
  • Revenue growth initiatives
  • Labor and scheduling optimization
  • Invoicing, inventory and purchasing
  • Health and safety standards
  • Conflict resolution strategies
  • Event planning and execution
  • Adaptability in crisis situations

Certification

Cvent events certification

Servsafe

Languages

Spanish
Limited

Websites

References

References available upon request.

Timeline

Restaurant Manager

Margaritaville
04.2024 - Current

Front of House Supervisor

Margaritaville
04.2023 - 04.2024

Food and Beverage Server

Red Lobster
09.2022 - 04.2023

Hostess and Food Runner

Riverwinds Restaurant
05.2021 - 12.2022

Employee

Pats Pizzeria
07.2020 - 05.2022

Master of Business Administration (M.B.A.) - Hospitality Management

Stockton University

Bachelor of Science (B.S.) - Hospitality Management

Stockton University

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