Amelia Packard
Petaluma,CA
Summary
Dynamic professional with a proven track record at Poppy's Toys, excelling in customer service and social media content creation. Skilled in client scheduling and team collaboration, I effectively engage with customers and enhance their experience, ensuring satisfaction and loyalty. With a conversational profiency in Spanish, I thrive in fast-paced environments while maintaining clear communication.
Overview
9
9
years of professional experience
Work History
Kitchen Staff Member
Grove House Kitchen
Claremont
10.2023 - Current
- Washed dishes and mopped floors
- Prepared food for the line, including vegetables, spreads, and sauces
- Baked bread, muffins, cookies, and other baked goods
- Prepared food on the line and grill
- Made drinks, including pour over coffee, tea, and weekly specials
- Operated the cash register and took orders from customers
Babysitter
Petaluma
09.2017 - Current
- Provided comprehensive childcare for children ages 2 to 14 for extended periods of time
- Experience with toddlers
- Experience with tweens
- Experience nannying, transporting children to school, and preparing meals for kids
Cashier
Poppy's Toys
Petaluma, California
03.2025 - 07.2025
- Processed customer transactions accurately and efficiently at Poppy's Toys
- Assisted customers in selecting toys and answering product inquiries
- Wrote scripts and produced content for Poppy's social media
Hostess & Food Runner
The Shuckery
Petaluma
05.2024 - 01.2025
- Greeted and seated guests
- Answered the phone, made reservations, and input online orders
- Remained up to date on the menu and answered questions about menu items, provided recommendations and informed the kitchen of any dietary allergies
- Delivered food to restaurant guests
- Facilitated communication between servers and kitchen staff
- Supported coworkers with tasks like taking food orders and directing guests and kept in regular communication with managers and shift leads
Student Sustainability Leader
Students For Climate Action
Santa Rosa
08.2020 - 05.2022
- Lobbied for bold action on climate change to representatives during congressional meetings
- Researched and creates presentations for educational webinars
- Grant writing and outreach to other chapters and organizations
Diversify Our Narrative (DON)
06.2020 - 01.2022
- Managed the social media for DON Sonoma Academy
- Attended weekly meetings with other student organizers and monthly meetings with national DON leaders
- Signed and circulated petitions for anti-racist texts to be required in all schools nationally
- Communicated with school faculty and administrators about how our resolution would be implemented
- Anti-Racist Education Requirement Resolution
Cashier & Receptionist
Soft Shell Day Spa
Petaluma
02.2021 - 08.2021
- Handled the cash register
- Answered the phone, handled scheduling and canceling appointments
- Ensured the completion and filing of forms in compliance with the most updated COVID-19 protocol
- Answered customer's questions about products and provided knowledgeable recommendations
- Communicated with coworkers and boss about scheduling appointments, new products, and client's needs
- Processed and displayed new shipments of products on a weekly basis
Founder
Petaluma Youth For CAHOOTS
10.2020 - 04.2021
- Founder of the organization
- Managed the email, social media, and slack
- Attended bi-monthly city council meetings and spoke during public comment
- Handled outreach to local elected officials
- Youth-led organization for nonviolent policing
Education
Sociology - Sociology Major, Spanish Minor
Pitzer College
Claremont12-2026
High School -
Sonoma Academy
Santa Rosa06-2022
Skills
- Client Scheduling
- Operating a Cash Register
- Telephone Skills
- Creating Content for and Managing Social Media
- Conversational Level Spanish
- Team collaboration
- Communication
- Customer service
Awards
- First Aid and CPR Training, Participated in a dual-certification in First Aid and CPR Training and received both certificates, valid through 2026.
- Community Youth Service Awards, $2,000 scholarship for outstanding contributions in community service in the Political Action/Government category.
Timeline
Cashier
Poppy's Toys
03.2025 - 07.2025
Hostess & Food Runner
The Shuckery
05.2024 - 01.2025
Kitchen Staff Member
Grove House Kitchen
10.2023 - Current
Cashier & Receptionist
Soft Shell Day Spa
02.2021 - 08.2021
Founder
Petaluma Youth For CAHOOTS
10.2020 - 04.2021
Student Sustainability Leader
Students For Climate Action
08.2020 - 05.2022
Diversify Our Narrative (DON)
06.2020 - 01.2022
Babysitter
09.2017 - Current
Sociology - Sociology Major, Spanish Minor
Pitzer College
High School -
Sonoma Academy