Amelia Parry

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders and manage bills.
• Cultivated warm relationships with regular customers.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

- Efficiently managed and delivered customer orders within specified timeframes, maintaining a high level of customer satisfaction.
- Optimized delivery routes, reducing delivery times and increasing efficiency.
- Provided excellent customer service, ensuring orders were accurate and handled with care.
- Managed multiple deliveries simultaneously while adhering to traffic regulations and safety standards.
- Maintained vehicle cleanliness and ensured routine maintenance to uphold company standards.

- Engaged with customers post-service to gather feedback and encourage positive online reviews, enhancing the company's online reputation.
- Successfully boosted the company's visibility and search engine ranking through targeted review management and customer engagement strategies.
- Assisted in identifying areas for improvement in customer service, contributing to overall customer satisfaction and retention.
- Collaborated with the marketing team to align customer feedback efforts with broader SEO and marketing strategies.

- Assisted in enhancing the company’s social media accounts to further boost customer engagement.

• Worked with POS system to place orders and manage bills.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

- Managed customer inquiries via email, providing timely and accurate responses to ensure customer satisfaction.
- Resolved customer issues related to bookings, payments, and rental agreements, demonstrating strong problem-solving skills.
- Assisted customers with navigating the online booking system and provided guidance on the car rental process.
- Maintained detailed records of customer interactions and solutions, ensuring a high standard of service.
- Collaborated with team members to streamline customer service processes and improve response times.
- Consistently received positive feedback from customers for effective communication and support.

- Delivered exceptional customer service by creating a welcoming environment and consistently providing high-quality beverages and food products.
- Mastered the preparation of a wide range of coffee and espresso-based drinks, adhering to Starbucks' exacting standards and recipes.
- Efficiently managed cash register operations, handling transactions with accuracy and balancing tills.
- Maintained cleanliness and organization of the store, ensuring compliance with health and safety standards.
- Worked collaboratively with team members to achieve daily sales targets and improve overall store performance.
- Assisted in training new staff members, sharing best practices and contributing to a positive team dynamic.

- Accurately entered and managed user information for property managers, facilitating the setup and integration of vacation rental properties within the company's software system.
- Utilized Microsoft Office Suite, including Excel, to manage and organize large datasets, ensuring data accuracy and integrity across multiple platforms.
- Assisted in troubleshooting and resolving data discrepancies to ensure seamless property management operations.
- Provided support to the customer service team by updating property information and ensuring data consistency across all channels.