Amelia Partin
Boise,ID
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Reservationist
Lunatic Fringe Salon
06.2024 - Current
- Utilized reservation software proficiently, ensuring quick response times during high call volumes.
- Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
- Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
- Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.
- Developed strong relationships with clients, leading to repeat bookings and referrals.
- Assisted front desk operations as needed by checking in guests or providing support during busy times or staff shortages.
- Collaborated with team members to ensure seamless guest experiences from booking through checkout.
- Actively participated in staff meetings and training sessions to stay current on industry trends and best practices.
Host
Flynn Restaurant Group
05.2023 - 08.2023
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Provided patrons with estimated waiting times during peak service hours.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
BBA - Marketing
Boise State University
05.2026
High School Diploma -
Interlake High School
06.2022
Skills
- Impression management
- Event Coordination
- Multitasking proficiency
- Reliable and Trustworthy
- Guest Greeting and Seating
- Flexible and Adaptable
- Complaint Handling
- Food safety understanding
Timeline
Reservationist
Lunatic Fringe Salon
06.2024 - Current
Host
Flynn Restaurant Group
05.2023 - 08.2023
BBA - Marketing
Boise State University
High School Diploma -
Interlake High School
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