Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Partin

Boise,ID

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Reservationist

Lunatic Fringe Salon
06.2024 - Current
  • Utilized reservation software proficiently, ensuring quick response times during high call volumes.
  • Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
  • Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
  • Proactively communicated potential availability issues or overbooking concerns with management to find solutions before impacting guest experience.
  • Developed strong relationships with clients, leading to repeat bookings and referrals.
  • Assisted front desk operations as needed by checking in guests or providing support during busy times or staff shortages.
  • Collaborated with team members to ensure seamless guest experiences from booking through checkout.
  • Actively participated in staff meetings and training sessions to stay current on industry trends and best practices.

Host

Flynn Restaurant Group
05.2023 - 08.2023
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Streamlined check-in process for large groups or events by implementing a pre-registration system.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Provided patrons with estimated waiting times during peak service hours.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Education

BBA - Marketing

Boise State University
05.2026

High School Diploma -

Interlake High School
06.2022

Skills

  • Impression management
  • Event Coordination
  • Multitasking proficiency
  • Reliable and Trustworthy
  • Guest Greeting and Seating
  • Flexible and Adaptable
  • Complaint Handling
  • Food safety understanding

Timeline

Reservationist

Lunatic Fringe Salon
06.2024 - Current

Host

Flynn Restaurant Group
05.2023 - 08.2023

BBA - Marketing

Boise State University

High School Diploma -

Interlake High School

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Amelia Partin