Amelia Peach
ZIMMERMAN,MN
Summary
Accomplished Owner Operator of MusicBox Entertainment MBE2K1, adept in operations management and personnel management. Spearheaded marketing strategies, boosting brand awareness significantly. Excelled in staff training and development, fostering a positive work environment that enhanced employee retention. Skilled in sales negotiation, ensuring optimal vendor terms, and proficient in inventory management, maintaining efficient operations.
Overview
20
20
years of professional experience
Work History
Owner Operator
MusicBox Entertainment MBE2K1
03.2005 - Current
- Managing day-to-day business operations.
- Providing exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increasing customer satisfaction by providing high-quality services and timely communication.
- Managing daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented sustainable practices, reducing environmental impact.
- Interacted well with customers to build connections and nurture relationships.
Office Manager
Helzberg Diamonds
01.2019 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree - Elementary Education
North Central University
Minneapolis, MNHigh School Diploma -
Osseo Senior High
Osseo, MN06-1989
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Staffing
- Operations oversight
- Personnel management
- Staff training and development
- Inventory management
Timeline
Office Manager
Helzberg Diamonds
01.2019 - 12.2023
Owner Operator
MusicBox Entertainment MBE2K1
03.2005 - Current
No Degree - Elementary Education
North Central University
High School Diploma -
Osseo Senior High
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