Amelia Pecic

Dynamic, passionate, and empathetic professional with proven leadership, supervisory, and emergency response skills honed at Macedonia Recreation Center, Volunteering programs, and Petco. Excelled in fostering community engagement, enhancing client trust, and providing exceptional emotional support to fearful, uncertain, and uninformed customers through outstanding service and expert handling of emotional subjects. Demonstrated excellence in team collaboration, skills application, and complex problem-solving. Significantly contributed to a positive, inclusive, and efficient work environment. Natural with deciphering the needs of any individual and accommodating in friendly, efficient ways.

• Awarded Superintendents Award in May, 2023.
• Recognized by management for Maintaining a 5 star customer service rating throughout a period of being the only employee for the department.
• Selected as mentor/trainer for new hires.
• Consistently achieve deadlines and optimize workflow through efficient team collaboration.
• Pitch in to assist team members during times of unexpected high volume to optimize efficiency.
• Documented and resolved many within-community based disputes in timely, efficient, and friendly manners which led to conflict resolutions, reduction of emotional turmoil, and boosting of administrative reputation.
• Supervised team of 15+ staff members.
• Accommodated for community members struggling with mental health, keenly picking up individual needs and providing helpful sources for recovery
• Successfully, independently built a functional website and working online store to broadcast, display and sell photographic and videographic content.
• Did networking and research in such a way that built knowledge on fields outside of education such as in marketing, content creation, photo editing, photography, business, website building, and graphic design.

• First Aid/CPR Certified

Over the past four years, I’ve honed my web development skills through persistent research, trial, and error, demonstrating determination and passion. Along the way, I’ve developed a broad skill set, including video creation, photo editing, and graphic design, and have integrated them into my web-building process. This experience has helped me build strong research and application skills, which are crucial for my long-term goal of pursuing a career in psychology, a field that heavily relies on research and effective, adaptable application of developed skills. I am now eager to apply what I've learned to my desired field and advance my career in psychology.