Amelia Prescott
Salt Lake City
Summary
Dedicated and motivated individual with strong communication and problem-solving skills. Experienced in customer service and adept at maintaining organized workspaces. Ready to enhance guest experiences and streamline operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lab Assistant
Intermountain Healthcare
Murray
12.2024 - 01.2025
- Prepared samples for analysis, ensuring adherence to quality standards and protocols.
- Maintained laboratory equipment and upheld cleanliness standards to support safe operations.
- Processed specimens and prepared them for testing according to established procedures.
- Recorded specimen data in laboratory information systems, contributing to accurate test results.
Front Desk Agent
Hampton Inn & Suites By Hilton
Salt Lake City
06.2017 - 08.2023
- Greeted guests warmly and managed check-in and check-out processes efficiently.
- Answered phone calls and responded to guest inquiries promptly and professionally.
- Coordinated room assignments and ensured accurate billing for all reservations.
- Resolved guest complaints effectively, achieving high satisfaction through timely solutions.
- Maintained front desk area cleanliness and organized guest materials and supplies.
- Trained new front desk agents on procedures and best practices, enhancing team readiness and service quality.
- Collaborated with housekeeping to ensure timely room availability for guests.
- Processed guest payments accurately using hotel management software, contributing to smooth financial operations.
General services
Ingrasys Technology Inc.
Salt Lake City
01.2020 - 08.2022
- Managed vendor relationships for service contracts and supply procurement to ensure timely service delivery.
- Coordinated facility maintenance requests to ensure operational efficiency.
- Managed inventory of supplies and equipment for smooth workflow.
- Organized travel arrangements for staff members including flights, hotel accommodations and car rental reservations.
- Processed invoices for payment and monitored accounts payable and receivable records.
Education
Medical Assistant Diploma - Medical Assistant
Everest College
Salt Lake City, UT10-2010
High School Diploma -
West High School
Salt Lake City, UT06-2006
Skills
- Microsoft Excel
- Analytical problem solving
- Problem-solving skills
- Organization
- Task prioritization
- Customer service
- Team collaboration
- Adaptability to change
- Verbal and written communication
- Leadership
Languages
English
Professional
Tongan
Professional
Timeline
Lab Assistant
Intermountain Healthcare
12.2024 - 01.2025
General services
Ingrasys Technology Inc.
01.2020 - 08.2022
Front Desk Agent
Hampton Inn & Suites By Hilton
06.2017 - 08.2023
Medical Assistant Diploma - Medical Assistant
Everest College
High School Diploma -
West High School