Amelia SanFilippo
Springfield,PA
Summary
A dependable employee with over four years of experience in Early Childhood Education environments and seven years of customer service experience. Finishing with a bachelor’s degree in cognitive science with a specialization of Speech-Language Pathology. Industrious and motivated team player.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Custodial Technician
University of Delaware
01.2022 - Current
- Diligently executed bathroom cleaning procedures to uphold impeccable standards of hygiene and sanitation
- Consistently ensured that restrooms were well-stocked with essential supplies and maintained a fresh and inviting atmosphere for all users
- Adhered to strict safety protocols and guidelines to mitigate potential hazards and maintain a healthy environment for students, faculty, and staff
- Regularly inspected facilities for cleanliness, promptly addressing any issues or concerns to uphold university standards
- Cultivated a professional and friendly rapport with clients through effective communication and attentive service
- Responded promptly to requests and inquiries, demonstrating a proactive approach to addressing concerns and ensuring client satisfaction.
Counter Service and Manager
La Sicilia Pizza Pasta Grille
05.2021 - Current
- Provided exemplary customer service by greeting patrons warmly, assisting with menu selections, and addressing inquiries to ensure a positive dining experience
- Cultivated rapport with customers to enhance satisfaction and loyalty
- Managed phone orders efficiently, accurately recording customer preferences and processing orders promptly
- Implemented organizational strategies to optimize order fulfillment and minimize errors
- Directed and supervised employees in cleaning tasks and customer interactions, ensuring adherence to cleanliness standards and providing guidance on effective communication with patrons
- Upheld cleanliness and sanitation standards throughout the restaurant, including dining areas, counters, and restroom facilities
- Coordinated cleaning efforts among staff members to ensure a clean and inviting environment for customers.
Lead Teacher
Brandywine Valley Christian Preschool
07.2023 - 02.2024
- Developed and implemented age-appropriate lesson plans and educational activities to promote cognitive, social, and emotional development in preschool-aged children
- Tailored lessons to individual learning styles and abilities, fostering a supportive and inclusive classroom environment
- Led a classroom of young learners, guiding them through daily routines, structured activities, and free play opportunities
- Fostered a nurturing and engaging atmosphere conducive to exploration, creativity, and learning
- Took on a leadership role among colleagues, sharing expertise and best practices in Early Childhood Education
- Provided mentorship and support to fellow educators, offering guidance on effective teaching strategies, classroom management techniques, and child development principles
- Established open and collaborative relationships with parents and caregivers, maintaining regular communication regarding their child's progress, milestones, and individual needs
- Encouraged parental involvement through parent-teacher conferences, workshops, and family engagement activities.
Teacher's Assistant
The Malvern School
06.2018 - 05.2021
- Modeled and taught basic and advanced social skills, conflict management techniques, and study approaches to students
- Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors
- Maintained a sanitary and organized classroom for the health and safety of the children, as well as maximum efficiency.
Education
Bachelor of Science - Cognitive Science
University of Delaware
Newark, DE05.2024
High School Diploma -
Springfield High School
Springfield, PA06.2018
Skills
- Early Childhood Education
- First Aid/CPR
- Team player
- Customer service
- Problem resolution
- Organization
- Public Speaking
- MS Office
- Cleaning techniques
Activities
- Mentor for Mentor Collective (02/01/21-present)
- Harrington Theatre Arts Company-Vice President (05/01/20-01/01/21)
- Student Association for Education of Young Children-Secretary (06/01/19-05/01/20)
Certification
Health & Safety Training for Child Care Professionals
CPR/ First Aid
References
Excellent references will be provided upon request.
Timeline
Lead Teacher
Brandywine Valley Christian Preschool
07.2023 - 02.2024
Custodial Technician
University of Delaware
01.2022 - Current
Counter Service and Manager
La Sicilia Pizza Pasta Grille
05.2021 - Current
Teacher's Assistant
The Malvern School
06.2018 - 05.2021
Bachelor of Science - Cognitive Science
University of Delaware
High School Diploma -
Springfield High School