Amelia Saucedo
Summary
Dynamic leader with a track record of enhancing operational efficiency and customer satisfaction at K-pop Pink Store. Excelled in innovative problem solving and team leadership, significantly improving workplace productivity. Proficient in Microsoft software and conversational Spanish, adept at conflict resolution and driving team success.
Overview
8
8
years of professional experience
Work History
Manager
K-pop Pink Store
09.2019 - Current
- Examined daily sales closing counts.
- Ensured the workplace remained organized and spotless every day.
- Directed team operations effectively.
- Ensured high standards of customer satisfaction for every guest.
- Executed efficient inventory counting with accuracy.
- Coordinated efficient handling of incoming goods.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Conducted performance reviews for team members.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Worked effectively in team environments to make the workplace more productive.
- Created monthly reports for senior management summarizing operational performance metrics.
Sales Associate
Office Depot
01.2017 - 08.2019
- Delivered exceptional customer service while displaying comprehensive product knowledge.
- Collaborated with team daily to complete assigned tasks.
- Maintained cleanliness and organization throughout the retail space.
- Coordinated digital management of print orders.
- Consistently met weekly store targets.
Education
Bachelor of Arts - Business Administration Concentration Info. Systems and Technology
California State University
San Bernardino06-2028
Skills
- Conversational Spanish Fluency
- Microsoft software
- Innovative Problem Solving
- Team leadership
- Operations management
- Conflict resolution
Languages
Spanish
Limited
Timeline
Manager
K-pop Pink Store
09.2019 - Current
Sales Associate
Office Depot
01.2017 - 08.2019
Bachelor of Arts - Business Administration Concentration Info. Systems and Technology
California State University