Amelia Schoch
Dickinson
Summary
Dynamic and adaptable professional with strong communication skills. Proven ability to manage time effectively and maintain a positive atmosphere, ensuring high-quality service and customer satisfaction in fast-paced environments. Trustworthy and detail-oriented, committed to excellence in all tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Host, Car-side Expert,
Applebees
03.2025 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Babysitter, Personal Cleaner
Self Employed Services
01.2021 - Current
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Owned and operated an independent cleaning/babysitting service.
- Managed pricing, billing, and payments.
- Handled scheduling, activities, and tasks for clientele.
Auction Clerk
Schoch Auction Services
05.2015 - Current
- Utilized office management software to record and track customer information.
- Managed maintained positive customer relationships, acting as their primary contact for questions and concerns.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed financial transactions, including payment processing and invoice creation.
- Managed the upkeep of products.
Paraprofessional
South Heart Public School
08.2024 - 05.2025
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Reported on student progress, behavior, and social skills.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Enforced rules and instructions to maintain discipline.
Tourist Customer Service
Todd's Old Time Photo Shop
05.2024 - 09.2024
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Assisted guests with digital photo selection, processing, and payment systems
- Worked effectively in fast-paced environments.
After-School Program Leader
Grasslands Montessori Academy
09.2023 - 05.2024
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Selected nutritious snacks and educational toys for students.
- Created fun, age-appropriate activities for school-age children.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
Education
High School Diploma -
South Heart Public School
South Heart05-2026
Skills
- Adaptable and flexible in fast-paced work environments
- Strong Communication skills
- Patient and calm while working with customers and children
- Professional and respectful during interaction
- Reliable and Responsible during duties and work hours
- Detail Oriented in all tasks
- Positive Attitude while interacting with customers and coworkers
- Time management and organizational skills
- Effective problem solving and conflict resolution skills
- Trustworthy when handling responsibilities and sensitive situations
- Able to work both independently and as part of a team
- Strong work ethic and a commitment to quality service
Certification
- CPR First Aid Qualified
- UND's Digital Storytelling Summit Completion
- North Dakota Paraprofessional Liscencing
Timeline
Host, Car-side Expert,
Applebees
03.2025 - Current
Paraprofessional
South Heart Public School
08.2024 - 05.2025
Tourist Customer Service
Todd's Old Time Photo Shop
05.2024 - 09.2024
After-School Program Leader
Grasslands Montessori Academy
09.2023 - 05.2024
Babysitter, Personal Cleaner
Self Employed Services
01.2021 - Current
Auction Clerk
Schoch Auction Services
05.2015 - Current
High School Diploma -
South Heart Public School
Awards
- Multiple Speech and Debate Regional and State Recognitions (2021-2026)
- All-State Recipient (2023-24)
- Academic High Honors (2023-2026)
- NSHSS Member (2025-2026)
- North Dakota Honor Society Member (2024-2026)
- National Honor Society Member (2025-2026)