Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amelia Seawright

Escanaba,MI

Summary

Dynamic leader with extensive experience driving high-volume retail success through effective communication, excellent customer relations, and staff development. Proven track record in operational excellence and strategic adaptation, enhancing team performance and ensuring compliance. Committed to making meaningful contributions and advancing organizational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Service Team Lead

Meijer
04.2022 - Current
  • Leadership & Team Development - Managed, coached, and inspired a team of 60+ front end associates, fostering a high-performance culture and driving exceptional customer service.
  • Store Operations and Oversight - Trained as Store Director in Charge, responsible for full-store operations, decision-making, and leadership during key business hours.
  • Succession Planning and Talent Development - Identified, mentored, and developed future leaders, enhancing team capabilities and ensuring long-term organizational success.
  • Operational Excellence - Coordinated to improve efficiency, minimize shrink, and uphold corporate compliance standards in a high-volume retail environment
  • Customer Experience and Problem Resolution - Led front-end service strategies, resolved escalations, and maintained a seamless shopping experience to drive customer satisfaction.

.

Owner and Manager

Skunk Creek Trapping Supply & M & C Gun Shop
06.2007 - 07.2024
  • Business Operations and Leadership - Directed all facets of business management, including sales, procurement, marketing, and customer service, while working closely with co-owners to drive growth and profitability.
  • Strategic Adaptation and Revenue Protection - Spearheaded a transition to online sales and appointment-only model, ensuring business continuity and financial stability during market disruptions caused by the pandemic.
  • Regulatory Compliance and Risk Management - Ensured strict adherence to federal, state, and local firearm regulations, maintaining meticulous records and upholding industry best practices.
  • Inventory and Supply Chain Management - Optimized stock levels, vendor relations, and product selection to balance customer demand and operational efficiency.
  • Financial Oversight and Profitability - Managed budgeting, pricing strategies, and cost controls to sustain profitability in a competitive market.

Education

Business & Retail Management Certificate Program

Grand Rapids Community College
Grand Rapids, MI

Skills

  • High-Volume Retail Leadership
  • Effective Customer Relations
  • Staff development & Leadership
  • Efficient Time Management

Certification

  • SafeMark Food Safety Certified - through October 2027
  • CPR & First Aid Certified - Red Cross - through July 2026

Timeline

Service Team Lead

Meijer
04.2022 - Current

Owner and Manager

Skunk Creek Trapping Supply & M & C Gun Shop
06.2007 - 07.2024

Business & Retail Management Certificate Program

Grand Rapids Community College
Amelia Seawright