Summary
Overview
Work History
Education
Skills
Timeline
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Amelia soto

VICTORVILLE,CA

Summary

Dynamic and results-driven professional with experience at Amazon, excelling in order fulfillment and inventory management. Proven ability to enhance productivity through effective organization and teamwork. Skilled in heavy lifting and critical thinking, consistently achieving team goals while maintaining a safe and efficient work environment. Committed to continuous improvement and customer satisfaction.

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

11
11
years of professional experience

Work History

Warehouse Worker

Amazon
02.2022 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.

Sales Assistant

Jcpenney Sephora
11.2014 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced team morale and productivity by organizing weekly sales strategy meetings.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Increased store foot traffic with innovative window display designs.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Monitored sales trends to advise management on potential inventory adjustments.
  • Collaborated with marketing team to create engaging social media content, driving online engagement.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Education

Vocational - Cosmetology

Marinello
Ontario, CA
06-2011

GED -

Golden Oak
Santa Clarita, CA
02-2009

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Sorting and labeling
  • Pallet jack handling
  • Shipping and receiving
  • Stacking and staging
  • Order fulfillment
  • Pallet jacks
  • Shipment palletization
  • Damage reports
  • Cycle counting
  • Willing to learn
  • Lifting and sorting
  • Critical thinking

Timeline

Warehouse Worker

Amazon
02.2022 - Current

Sales Assistant

Jcpenney Sephora
11.2014 - 01.2024

Vocational - Cosmetology

Marinello

GED -

Golden Oak

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Amelia soto