Amelia Strommen
Saint Paul,MN
Summary
Organized Office Manager with noted experience in administrative management and customer service. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise executive support and customer satisfaction. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Remote Part-Time Women's Clothing Stylist
Stitch Fix
10.2020 - Current
- Provide customized clothing styling to clients
- Combine art and technology to successfully use company operating systems
- Write personalized notes to every client, providing fashion advice and new company offerings
- Act as the first point of customer service, identifying order issues and escalating if needed.
Office Manager
Lee & Associates Twin Cities
01.2021 - 12.2021
- Provide administrative support to Partners and Associate Broker teams
- Assist with office accounting, banking and invoicing
- Staff the office reception desk, and triage/direct inquiries as needed
- Order office supplies, beverages, tech equipment, etc
- Coordinate meeting support including: space reservation, audio/video setup, and catering
- Manage confidential and sensitive document processing and distribution
- Plan and execute marketing and employee events.
Executive Office Administrative Specialist
Vireo Health
01.2019 - 01.2020
- Provided c-level administrative support to Executive, Real estate, HR, Legal, IT and Finance teams
- Managed CEO meeting and travel calendar
- Served as liaison to the Company's Board members
- Coordinate meeting support including: space reservation, audio/video setup, and catering
- Managed confidential and sensitive document processing and distribution
- Arranged travel for executive team and clients
- Plan and execute marketing and employee events.
Event Operations Coordinator
One10 Marketing
01.2017 - 01.2019
- Coordinated large corporate event and travel plans
- Acted as a customer service lead, addressing attendees' inquiries via email and phone
- Created custom attendee data reports utilizing Excel
- Wrote and distributed mass event communications
- Managed guest registration and hotel accommodations onsite.
Customer Service Representative and Sales Associate
Greg Loffhagen State Farm Insurance
11.2014 - 01.2017
- Assisted clients with billing, claims and policy updates
- Educated clients on insurance policies and options
- Utilized online software programs, multi-line phone systems, company email, and fax to communicate effectively with clients and within the company network.
Education
University of Minnesota
Dean's List -
Minneapolis Community Technical College
Rotary International Youth Ambassador and Exchange Student
Spanish Proficiency Certificate -
University of Minnesota
01.2008
Skills
- Administrative Support
- Office Management
- Executive Support
- Meeting Planning
- Schedule Management
- Travel Coordination
- Invoicing
- Data management and reporting
- Retail Sales and Customer Service
Timeline
Office Manager
Lee & Associates Twin Cities
01.2021 - 12.2021
Remote Part-Time Women's Clothing Stylist
Stitch Fix
10.2020 - Current
Executive Office Administrative Specialist
Vireo Health
01.2019 - 01.2020
Event Operations Coordinator
One10 Marketing
01.2017 - 01.2019
Customer Service Representative and Sales Associate
Greg Loffhagen State Farm Insurance
11.2014 - 01.2017
University of Minnesota
Dean's List -
Minneapolis Community Technical College
Rotary International Youth Ambassador and Exchange Student
Spanish Proficiency Certificate -
University of Minnesota