Amelia Sutton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
24
24
years of professional experience
Work History
Millwork Sales Specialist
Home Depot
06.2018 - Current
- Enhanced customer satisfaction by providing personalized millwork design solutions tailored to individual needs.
- Increased sales revenue by effectively promoting and upselling millwork products to clients.
- Streamlined the ordering process for improved efficiency, resulting in faster turnaround times for clients.
- Developed strong relationships with contractors and builders, leading to an expanded client base and increased referral business.
- Provided detailed project estimates, ensuring accuracy in pricing and materials needed for successful completion.
- Resolved customer issues promptly, resulting in high levels of client satisfaction and repeat business.
Early Childhood Specialist
Self-employed
08.2013 - 06.2018
- Enhanced children's cognitive development by implementing play-based learning activities.
- Supported early language acquisition with engaging storytelling sessions and targeted vocabulary exercises.
- Promoted healthy social-emotional growth in children by fostering a nurturing and inclusive environment.
- Strengthened fine motor skills through hands-on art projects, enabling students to express themselves creatively.
Assistant General Manager
Panera Bread
10.2006 - 08.2013
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Assistant Store Manager
Buffalo Wild Wings, BWW
04.2000 - 07.2005
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Science - Business Management
American InterContinental University
Schaumburg, ILEmergency Medical Technology
US Army Medical
Fort Sam Houston, TX10.1996
High School Diploma -
Bowling Green High School
Bowling Green, KY06.1996
Skills
- Upselling Techniques
- Lead Generation
- Inventory Management
- Team Collaboration
- Problem Solving
Timeline
Millwork Sales Specialist
Home Depot
06.2018 - Current
Early Childhood Specialist
Self-employed
08.2013 - 06.2018
Assistant General Manager
Panera Bread
10.2006 - 08.2013
Assistant Store Manager
Buffalo Wild Wings, BWW
04.2000 - 07.2005
Associate of Science - Business Management
American InterContinental University
Emergency Medical Technology
US Army Medical
High School Diploma -
Bowling Green High School