Amelia Tobin
New Port Richey,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Field Clerk Administrator
Kiewit Corporation, Valley Of Fire Hwy
11.2022 - Current
- Perform general receptionist/clerical duties including managing job files, inventory of parts and filters, building kits for overnight maintenance duties for 700+ machines on a billion dollar solar project.
- DOT Compliance coordinator ensuring all truck driver complete all training and adhere to Department of Transportation regulation, including random drug testing, licensing, driver files and coordinating physical exams.
- Overlook all driver's logs on Geotab and make sure they are in compliance and match their weekly payroll.
- Ordered and received parts and materials for upcoming maintenance needs to make sure production was always running on time while maintaining Kiewit’s core values of safety, integrity, excellence, and stewardship.
Insurance and Billing Coordinator
Jody Low D.D.S Family Dentistry
01.2021 - 10.2022
- Detail-oriented and flexible team member who performed managerial duties such as covering the front desk for 10 hour days, excelling in insurance requests daily, accounts payable, scheduling, dental coding, reconciling checkbook/credit card statements and billing tasks
- Able to learn and adapt quickly to new software within 3 days and create reports through Eaglesoft, QuickBooks, and client profiles.
- Strong writing and communication skills while advocating for patients about insurance benefits, claims and EOB payments in a way the patient will understand while providing excellent customer service interactions.
Team Lead
University of New Hampshire
06.2018 - 08.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed 20+ student workers while preparing and coordinating approximately 1,200 residence halls/rooms.
- Mediated concerns and inputs from team members to ensure a team-focused working environment.
- Coached team members in techniques necessary to complete job tasks
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Barista Shift Lead
Starbucks
01.2017 - 12.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Education
Bachelor’s Degree - Business Administration, Human Resources Management
Southern New Hampshire University
Hooksett, NH12.2020
Skills
- Customer Service
- Staff Training
- Basic Bookkeeping
- Eaglesoft and SAP Proficient
- Business Documentation
- Inventory Assessment
- Staff Supervision
- Billing and Invoicing
- Reliable and Punctual
- Verbal and Written Communication
- Scheduling
- Data Entry
- Microsoft Office
- Critical Thinking
- Reading Comprehension
Timeline
Field Clerk Administrator
Kiewit Corporation, Valley Of Fire Hwy
11.2022 - Current
Insurance and Billing Coordinator
Jody Low D.D.S Family Dentistry
01.2021 - 10.2022
Team Lead
University of New Hampshire
06.2018 - 08.2020
Barista Shift Lead
Starbucks
01.2017 - 12.2020
Bachelor’s Degree - Business Administration, Human Resources Management
Southern New Hampshire University