Amelia Velez
Brooklyn,NY
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
3
3
years of professional experience
Work History
Retail Manager
Aritzia
01.2020 - Current
- Reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Answered questions about store policies and addressed customer concerns.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Associates in Fashion Business Management - Fashion Business Management
Fashion Institute of Technology
New York, NY06.2024
Skills
- Train Employees
- Business Management Principles
- People Management
- Sales Management
- Business Management
- Service Management
Timeline
Retail Manager
Aritzia
01.2020 - Current
Associates in Fashion Business Management - Fashion Business Management
Fashion Institute of Technology