AMELIA WHEAT
Alabaster,AL
Summary
Motivated and dependable early-career professional with a solid foundation in customer service, front desk operations, and childcare. Expertise in managing appointments, supporting clients, and fostering a welcoming environment that enhances overall satisfaction. Recognized for a strong work ethic, exceptional communication skills, and an innate ability to maintain organization in fast-paced settings. Eager to contribute to a dynamic team while continuously developing new skills and embracing growth opportunities.
Overview
6
6
years of professional experience
Work History
Babysitting
Child care
01.2020 - Current
- Providing safe environment, ensuring their safety and well-being at all times, prepared meals and snacks, following dietary restrictions when necessary, and engaged children with age-appropriate activities.
- Transported children to and from school, other extracurricular activities, and appointment.
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
Receptionist
Massage Envy
01.2022 - 01.2023
- Provide professional customer service by greeting clients upon arrival, scheduling services, answering phone calls, and maintaining client confidentiality.
- Selling Massage Envy Wellness plans, educating clients on new services, logging and relaying member concerns.
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Spa Consultant
Glo Tanning
01.2022 - 01.2023
- Sanitizing/cleaning tanning bed areas, scheduling appointments, selling lotions and memberships, enforcing safety wear each service, and monitoring tanning equipment.
- Signing clients up, recommending clients to the right services, training new employees, and plan regimes for clients.
- Conducted comprehensive skin assessments to recommend appropriate services and products.
- Analyzed sales trends to adjust inventory selections, optimizing product offerings for seasonal demand.
- Streamlined appointment scheduling processes for increased efficiency and reduced wait times.
Education
Certificate - Esthetics
AVEDA ARTS
Birmingham, AL03.2025
High School Diploma -
THOMPSON HIGH SCHOOL
Alabaster, AL05.2023
Skills
- Effective time management
- Clear verbal communication
- Reliable team member
- Quickly adjusting to change
- Committed to continuous learning
- Friendly, positive attitude
- Service excellence
Timeline
Receptionist
Massage Envy
01.2022 - 01.2023
Spa Consultant
Glo Tanning
01.2022 - 01.2023
Babysitting
Child care
01.2020 - Current
Certificate - Esthetics
AVEDA ARTS
High School Diploma -
THOMPSON HIGH SCHOOL