Professional Summary
Overview
Work History
Education
Skills
Timeline

Amelia Williams

UPS
Rayville,LA
2025
years of professional experience

Versatile and dependable professional with a strong background in hands-on labor, public safety, and customer service. Most recently served as a Labor Hand with PECI, performing demanding pipeline work with a strong focus on safety, precision, and efficiency. Proven ability to thrive in challenging environments, with previous experience as a Call Center Representative at Entergy, delivering high-level customer support, and as a Correctional Officer with the Richland Parish Sheriff’s Office, maintaining safety and order in high-pressure settings. Excelled at UPS in logistics and package handling, consistently surpassing performance targets. Known for strong problem-solving skills, adaptability, and a team-first attitude. Ready to bring physical stamina, a strong work ethic, and a commitment to excellence to a new opportunity.

Work History

Labor Hand

PECI
  • Maximized use of available resources by organizing inventory storage areas for easy access during projects.
  • Ensured accurate task completion by adhering strictly to directions from seasoned tradesmen and supervisors.
  • Demonstrated versatility in supporting multiple trades, allowing seamless adaptation to changing job site requirements.

Package Handler

1 Month
UPS | 12.2024 - 01.2025
  • Consistently followed all safety regulations to maintain a safe and compliant work environment
  • Improved package handling efficiency through effective sorting and organizing techniques
  • Reduced package damage rates by applying proper lifting methods and adhering to safety protocols
  • Assembled, sealed, and loaded packages into designated trucks with speed and accuracy
  • Verified shipping labels and information to ensure delivery accuracy and prevent routing errors
  • Removed jams and unblocked conveyor systems to maintain consistent workflow and minimize downtime
  • Followed verbal and written instructions to ensure proper movement and shipment of products
  • Contributed to increased productivity by remaining calm and efficient in high-pressure situations
  • Excelled under pressure during peak seasons, handling high volumes without compromising quality or timeliness
  • Demonstrated strong performance in fast-paced, deadline-driven environments

Correctional Officer

6 Months
Richland Parish Sheriffs Office | 01.2024 - 07.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Call Center Representative

1 Year 5 Months
Entergy | 02.2022 - 07.2023
  • Consistently followed all safety regulations to maintain a safe and compliant work environment
  • Improved package handling efficiency through effective sorting and organizing techniques
  • Reduced package damage rates by applying proper lifting methods and adhering to safety protocols
  • Assembled, sealed, and loaded packages into designated trucks with speed and accuracy
  • Verified shipping labels and information to ensure delivery accuracy and prevent routing errors
  • Removed jams and unblocked conveyor systems to maintain consistent workflow and minimize downtime
  • Followed verbal and written instructions to ensure proper movement and shipment of products
  • Contributed to increased productivity by remaining calm and efficient in high-pressure situations
  • Excelled under pressure during peak seasons, handling high volumes without compromising quality or timeliness
  • Demonstrated strong performance in fast-paced, deadline-driven environments

Education

West Ouachita High School | Calhoun, LA | 05.2021

Skills

Manuel Labor and Logistics: Heavy lifting
material handling
loading/unloading
surface preparation
site clean-up
order picking
shipment verification
supply organization
truck operation
Safety & Compliance: Safety protocols
safe vehicle operation
safety compliance
Team & Communication: Teamwork
collaboration
active listening
written and verbal communication
adaptability
reliability
Efficiency & Problem Solving: Time management
multitasking
attention to detail
organizational skills
decision-making
problem-solving

Timeline

Package Handler

UPS
12.2024 - 01.2025Read More

Correctional Officer

Richland Parish Sheriffs Office
01.2024 - 07.2024Read More

Call Center Representative

Entergy
02.2022 - 07.2023Read More

Labor Hand

PECI
Read More

West Ouachita High School

Read More
Amelia Williams