AMELIA WOODS
Portland
Summary
Motivated and reliable student at Portland State University with strong interpersonal and communication skills. Experienced in customer service, food service, and team collaboration. Dedicated to creating positive customer experiences and maintaining high standards in fast-paced environments. Seeking opportunities to continue developing time management, adaptability, and problem-solving skills while contributing to a dynamic workplace.
Overview
4
4
years of professional experience
Work History
Ice Cream Scooper
Comic Bliss
07.2024 - 07.2025
- Prepared and served sundaes, shakes, and cones with attention to presentation and portion control.
- Maintained cleanliness and followed food safety protocols to meet health standards.
- Delivered excellent customer service by greeting guests, answering product questions, and making flavor recommendations.
- Managed POS transactions, handling cash and card payments accurately.
Server/Dishwasher (Training as Line Cook)
Nico's Cantina
02.2023 - 08.2023
- Supported kitchen staff by preparing food, cleaning stations, and ensuring smooth service.
- Provided attentive table service, taking orders, delivering food, and assisting customers promptly.
- Contributed to a welcoming atmosphere through friendly communication and teamwork.
Ice Cream Scooper
Baskin-Robbins
09.2022 - 02.2023
- Took customer orders and prepared products quickly and accurately.
- Handled cash and card transactions, including closing procedures.
- Maintained inventory, restocked supplies, and ensured cleanliness of the store.
- Consistently upheld food safety and sanitation standards.
Ice Cream Scooper
Nico's Ice Cream
05.2021 - 10.2021
- Ensured displays were visually appealing and fully stocked.
- Maintained a clean, organized scooping station to improve efficiency and customer satisfaction.
- Gathered customer feedback and contributed suggestions for new ice cream flavors.
Education
Bachelor’s Degree -
Portland State University
Portland, OR06.2027
High School Diploma - undefined
U.S. Grant High School
Portland, OR06.2023
Skills
- Strong Verbal Communication
- Time Management & Organization
- Customer Service & Conflict Resolution
- Adaptable & Flexible Team Player
- Fast Learner with Growth Mindset
- Cash Handling & POS Systems
Timeline
Ice Cream Scooper
Comic Bliss
07.2024 - 07.2025
Server/Dishwasher (Training as Line Cook)
Nico's Cantina
02.2023 - 08.2023
Ice Cream Scooper
Baskin-Robbins
09.2022 - 02.2023
Ice Cream Scooper
Nico's Ice Cream
05.2021 - 10.2021
High School Diploma - undefined
U.S. Grant High School
Bachelor’s Degree -
Portland State University
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