Dedicated Pharmacy Student offering 6+ years of clinical experience ensuring accurate review, planning and implementation of medications are in alignment with healthcare team goals. Skilled in collaborating with team members to assess and expedite urgent requests while maintaining focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
11
11
years of professional experience
Work History
Pharmacy Intern
Encompass Health Rehabilitation Hospital
10.2022 - Current
Perform medication order entry, medication Reconciliation, pre-documentation on admission
Maintain pharmacy inventory according to the drug formulary
Reconciling narcotics and maintaining floor demands for medications via Pyxis
Organize and keep pharmacy paperwork necessary for reporting and tracking
Prepare and label medications including IV preparations
Assists pharmacists on their floor rounds
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Discussed medical histories with patients to provide most effective medical advice.
Compounded and prepared intravenous products.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Counseled patients on new medications and OTC products.
Communicated closely with patients, ensuring medical information was kept private.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Interacted with healthcare professionals to support timely and proper processing of prescriptions.
Monitored inventory levels and notified pharmacist of items requiring reorder.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Managed drug and supply inventories.
Effectively prioritized tasks and organized workflow to increase efficiency.
Reconstituted oral liquids.
Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
Pharmacy Intern
Walgreens
09.2021 - 09.2022
Communicated with healthcare professionals and third party payers
Assisted with MTMs, immunization clinics, filing records and documents, CII’s and CII inventory, stock inventory
Counseled patients on prescription and non-prescription medications
Performed vaccinations and various types of compounding
Received “Champion of Champions” award for being an outstanding team member; nominated by fellow colleagues
Trained and oriented new colleagues
Resolved third party payer issues
Assisted with inventory control, maintained levels, checked invoices and entered inventory information into computer.
Answered telephone promptly and offered friendly, helpful service to customers.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Communicated closely with patients, ensuring medical information was kept private.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Counseled patients on new medications and OTC products.
Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Used pharmacy software to enter prescription and insurance information.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Managed drug and supply inventories.
Advised patients on medication side effects and contraindications and explained proper administration.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Supervised and coached team of pharmacy technicians and trainees.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Completed accurate cycle counts, inventory management and will-calls for customers.
Closely monitored department performance metrics.
Reconstituted oral liquids.
Discussed medical histories with patients to provide most effective medical advice.
Interacted with healthcare professionals to support timely and proper processing of prescriptions.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Compared prescription details against safety standards and insurance requirements to support patients.
Contacted insurance companies to resolve claims issues.
Addressed customer questions regarding refills, insurance EOBs, and status prescriptions filling.
Performed technical processes required to dispense medications to patients.
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Patient Care Technician
Beth Israel Deaconess Medical Center
08.2016 - 09.2020
Provided patient centered care on a healthcare team on cardiovascular, cardiovascular ICU, and hematology/oncology floors
Assisted patients with activities of daily living
Performed tests to retrieve samples including sputum, stool, blood
Performed daily vitals, catheter removals, surgery prep, telemetry checks, restraint protocols, hoyer lift assists, and charting
Maintained proper documentation of activities and inputs/outputs
Assisted physical therapists with patients range of motion
Oriented and trained new technicians on the floor
Communicated with healthcare team members and other healthcare professionals
Assisted with delivering medications
Assisted with ICU conversion during COVID, as well as after life care during the pandemic as many lives were lost
Assisted with code blue’s until the proper code blue team could get to the patient
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Collected and transported specimens to prepare for lab testing.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Supported patient admissions, discharges, and transfers to promote team productivity.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
Educated patients and families on proper care and treatment to facilitate successful home care.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Facilitated personal hygiene management, feeding and ambulation.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Upheld infection control and prevention policies across different patient-facing areas.
Transported patients between rooms and appointments or testing locations.
Delivered high-quality care to 12+ patients in hospital facility.
Helped patients complete range of motion exercises to prevent loss of function during care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Home Health Aide
Optimal Home Healthcare
06.2016 - 09.2020
Provided home care for clients and assisted with activities of daily living
Assisted clients with their errands and maintaining their properties
Maintained clients autonomy, dignity, and independence
Assisted at several nursing homes to ensure the elderly received proper care when these places were not fully staffed during the pandemic
Performed various activities to help keep the spirits of the residents happy in the nursing home, especially during the pandemic
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Followed nutritional plans to prepare optimal meals.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Developed rapport to create safe and trusting environment for care.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Utilized universal precautions and infection control principles in all aspects of care.
Assisted with end-of-life care.
Supported families through difficult times by offering emotional support and education on important care tasks.
Trained new staff members on best practices for home health care.
Researched and recommended community resources to meet clients' needs.
Certified Nursing Assistant
Habilitation Assistance Corporation
06.2016 - 09.2018
Assisted nurses and child life specialists with providing safe and effective care for adults with mental and physical disabilities
Assisted Child life Specialist’s with resident’s daily plan of care
Assisted residents with daily activities
Assisted occupational therapists with resident’s goals pertaining to their autonomy and range of motion
Performed activities that kept the residents engaged and thoughtful
Assisted nurse with colostomy bag changing and cleaning
Volunteered and assisted with the annual Special Olympics
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Helped patients complete range of motion exercises to prevent loss of function during care.
Upheld infection control and prevention policies across different patient-facing areas.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported needs of 35+ residents under long-term care.
Recorded symptoms and documented medical observations to inform treatment decisions.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Monitored laboratory animal behavior and health.
Performed statistical, qualitative, and quantitative analysis.
Reviewed documents and data to identify trends and patterns.
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Interpreted laboratory results to provide technical advice to scientists.
Prepared detailed reports summarizing research findings and recommendations for further action.
Interpreted data and made recommendations from findings.
Created visualizations to present research data and findings to stakeholders.
Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
Assembled reports and presentations to share insights and recommendations with stakeholders.
APPE Pharmacy Intern
Atrius Health
08.2023 - 09.2023
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Provided friendly customer service at drop-off and pick-up counters.
Used pharmacy software to enter prescription and insurance information.
Followed department policies, procedures and best practices for pharmacy operations.
Counseled patients on new medications and OTC products.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Communicated closely with patients, ensuring medical information was kept private.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
Educated patients on proper medication use.
Reconstituted oral liquids.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Performed technical processes required to dispense medications to patients.
Assisted with inventory control, maintained levels, checked invoices and entered inventory information into computer.
Assisted pharmacist in final review of filled prescriptions.
Pharmacy Student Intern
South Shore Rehabilitation Hospital
09.2022 - Current
IPPE Institutional Rotation, Preceptor: Dr
Kareem Hammad PharmD
Fulfill floor medication needs
Assist pharmacist filling the Pyxis
Prepack medications
Check and restock inventory
Assist pharmacists with transfer of care; counseling
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Discussed medical histories with patients to provide most effective medical advice.
Compounded and prepared intravenous products.
Counseled patients on new medications and OTC products.
Communicated closely with patients, ensuring medical information was kept private.
Managed drug and supply inventories.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Reconstituted oral liquids.
Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
Pharmacy Student Intern
CVS Pharmacy
08.2022 - 09.2022
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Provided friendly customer service at drop-off and pick-up counters.
Used pharmacy software to enter prescription and insurance information.
Followed department policies, procedures and best practices for pharmacy operations.
Counseled patients on new medications and OTC products.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Communicated closely with patients, ensuring medical information was kept private.
Advised patients on medication side effects and contraindications and explained proper administration.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Student Researcher
Massachusetts College of Pharmacy and Health Sciences, Michael Bear PharmD
02.2023 - Current
Reviewed various papers regarding pseudomonas aeruginosa infections that are resistant to typical treatments in cystic fibrosis patients and the most effective treatment
Analyzed biostatics in control trials and interpreted data
Surmised the challenges these patients face that exacerbate the illness state
Assess the amount of access to care and proper medications
PRESENTATIONS
General Anxiety Disorder and the most Efficacious Treatment Options; Pharmacotherapy vs
Cognitive Behavioral Therapy and Alternative Medicine, MCPHS Boston Campus April 2019
Interpreted and analyzed research data to draw conclusions on outcomes.
Conducted thorough literature reviews to better understand research topics and prepare for studies.
Met regularly with research team to identify issues and maintain study alignment with objectives.
Partnered with research team to strategize research and develop specific plans.
Drafted technical papers and other documentation for use by research leadership.
Prepared summaries of research data for use in high-level meetings and presentations.
Detailed study findings and updated research upon new discoveries.
Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
Investigated effects of various new antibiotics to treat pseudomonas aeruginosa infections effectively and reduce re-infection.
Student Researcher
Massachusetts College Of Pharmacy And Health Sciences
05.2021 - 04.2023
Analyzed pharmacy programs educational requirements for patient pharmacy care
Conducted cross literature reviews on the deaf and hard of hearing population and their experiences with pharmacy care
Reviewed the amount of pharmacy/ medication related errors in this population due to the lack of resources offered not only to them but also the healthcare professionals serving them
Researched new technology being implemented to help with these problems and how effective they have been or seem to be
Concluded the best way to help this population is to start where the issue arises: systemically
Proving we need to teach healthcare professionals the proper way to communicate with this population while they are in school, before they get to the clinical level.
Prepared fact sheets, tables, and graphs to summarize research results.
Interpreted and analyzed research data to draw conclusions on outcomes.
Collaborated with 4 academic colleagues on areas of shared research interest such as the Deaf and Hard of Hearing public health communities.
Conducted thorough literature reviews to better understand research topics and prepare for studies.
Compiled and synthesized data to identify larger trends and research patterns impacting area of study.
Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
Investigated effects of the lack of implementation for courses that address caring for specialized populations in healthcare settings and how that impacts the negative health outcomes of these communities.
Student Researcher
Massachusetts College of Pharmacy and Health Sciences
01.2019 - 04.2019
Conducted a literature review using peer review journal articles and meta analysis review articles
Analyzed several studies conducted on anxiety, anxiety medications, and cognitive behavioral therapy with alternative medicine
Applied this research to formulate my own discovery of what I interpreted to be the most effective treatment for General Anxiety Disorder
Provided substantial evidence through evidence based research that CBT with a focus on meditation, alleviated GAD symptoms and anxiety attacks, and reduced symptoms overall for a longer duration of time rather than pharmacotherapy.
Gathered and organized information for research purposes.
Wrote research papers, reports, reviews, and summaries regarding General Anxiety Disorder.
Interpreted data analysis results to draw inferences and conclusions.
Developed research proposals, identified research objectives and created research plans.
Performed research into study topics to increase knowledge and to provide valuable contributions.
Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
Interpreted and analyzed research data to draw conclusions on outcomes.
Prepared fact sheets, tables, and graphs to summarize research results.
Completed designated tasks with efficiency and accuracy in order to support research objectives.
Student President
AMCP
05.2021 - 10.2021
Worked in team environment to maintain high levels of productivity.
Collaborated on group projects to complete professional deliverables.
Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
Monitored club activities and identified areas for improvement.
Identified topics of interest for club, researched and invites speakers, and coordinated presentations.
Social Chair
APhA
05.2021 - 10.2021
Devised programs to promote diversity and inclusion among staff, faculty and students.
Skilled at working independently and collaboratively in a team environment.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Co-curricular Activity for Students
MCPHS
04.2023
Annually while working
Co-Curricular Campus Activity with ASL certified speaker
Volunteer
Diocese of Fall River Food Pantry
09.2012 - 03.2020
Assisted with organizing over 300 bags of food every month
Assisted with delivering and handing out over 300 bags of food to the families in need
Helped organize the extra services such as the clothes, shoes, animal toys and food, and toiletries we also provided
Assisted with organizing and performing the tasks of the thanksgiving dinner, Christmas toy drive, and Christmas/holiday dinner drive for over 500 families annually
Collaborated with other volunteers to create efficient sorting and distribution processes.
Evaluated food donation quality according to organization's safety standards.
Served food to community members at pantry based on preferences, nutritional recommendations and needs.
Sorted, stocked and organized shelves with food for easy access by other volunteers.
Greeted community members upon arrival to create welcoming environment.
Engaged with community members to offer information about available resources for housing, clothing and utilities assistance.
Assembled food packages for outside distribution and loaded into transport vehicles.
Delivered food to families and individuals in surrounding neighborhood to establish strong community relations.
Monitored category inventory and coordinated with program leader about needed items.
Organized, sorted and stored donations in orderly systems to minimize waste.
Packaged up nonperishable food items for food bank visitors.
Distributed food boxes with carefully selected essentials to families in need.
Collaborated with fellow volunteers to deliver punctual, friendly service.
Prepared and packaged boxes during box assembly line phase.
Loaded and unloaded distribution trucks at destination.
Arranged food bank events and activities to raise awareness and support.
Volunteer
Boston Children’s Hospital
01.2016 - 03.2020
Provided families with a sense of relief
Helped kids on the dialysis unit stay calm and have fun while receiving their treatment
Assisted families on the allergy floor with attempting to get their kids to eat certain foods that we needed them to
Assisted families with navigating the hospital setting
Assisted nurses and families with their discharge
Helped with keeping the Pre-op floor organized, clean, and assisted with keeping the kids calm before surgical procedures
Provided support and companionship to patients in need of assistance.
Reported patient requests, concerns, and other observations to staff.
Complied with HIPAA standards to confidentially maintain patient medical information.
Restocked supplies and filed paperwork to satisfy department leadership requests.
Transported patients and helped with discharge procedures.
Participated in hospital events and activities to engage patients and families.
Supported doctors and nurses in performing various medical procedures and tasks.
Liaised between patients, families and hospital staff to relay information and coordinate care.
Supported hospital staff by changing bedding and assisting with meals.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Upheld infection control and prevention policies across different patient-facing areas.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported children and families while monitoring guests in play space designed for children ages 3 months to 36 years old.
Balanced effective communication with confidentiality and respect for privacy when communicating with children and families.
Transported patients, medical equipment and supplies as requested to create seamless experience for young patients and families.
Collaborated with therapists and nursing staff to support pediatric medicine department.
Monitored children's activities to verify safety and wellbeing.
Read stories, sang songs and facilitated creative play.
Implemented daily routines and activities to stimulate and engage children.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Encouraged children's emotional and social development.
Responded to inquiries from parents and guardians.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Worked closely with fellow staff members in developing and implementing educational and recreational activities.
Handled daily administrative tasks efficiently to minimize time away from children.
Member, American Pharmacists Association (APhA-ASP) October 2020 - Present
Member, American Society of Health-System Pharmacist (ASHP) October 2020 - Present
Member, Massachusetts Pharmacy Association October 2020 - Present
Member, Academy of Manage Care Pharmacy (AMCP) October 2020 - Present
Member, American Public Health Association January 2023 - Present
Additional Information
HONORS/AWARDS
, Massachusetts College of Pharmacy and Health Sciences Merit Scholarship September 2015 – 2020
Massachusetts College of Pharmacy and Health Sciences Alumni Scholarship September 2020- Present