Amelie Anchondo
San Diego,CA
Summary
Professional in administrative support roles, bringing valuable experience in handling front desk responsibilities and enhancing office efficiency. Known for reliability and adaptability in dynamic environments, consistently contributing to team goals and positive workplace culture. Possesses strong organizational skills and a friendly demeanor, essential for maintaining smooth operations.
Overview
6
6
years of professional experience
Work History
Receptionist/ Assistant
Ielul Martinez Tax Services
01.2019 - 04.2025
- Assisted with daily reception tasks, including greeting visitors and answering phone inquiries.
- Maintained organized front desk area, ensuring cleanliness and accessibility of materials.
- Supported scheduling and coordination of appointments for staff members.
- Utilized office software to maintain records and assist with administrative tasks.
- Collaborated with team members to enhance customer service experience at front desk.
- Demonstrated adaptability by learning new systems and procedures quickly.
- Resolved customer problems and complaints.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Otay Ranch High School
Chula Vista, CASkills
- Maintaining cleanliness
- Appointment scheduling
- Office organization
- Cash management
- Document scanning
- Reception area maintenance
- Presentation development
- Filing system management
- Telephone systems
- Customer/Client relations
- Time management
- Professional demeanor
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/ Assistant
Ielul Martinez Tax Services
01.2019 - 04.2025
High School Diploma -
Otay Ranch High School