Amelie Houx
Brooklyn,New York
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Real Estate Salesperson
Casa Blanca Real Estate Services
04.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show marketed properties.
- Compiled lists of properties that met buyers' needs and financial resources.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Maintained connections with clients to encourage repeat business and referrals.
Real Estate Salesperson
Triplemint
01.2018 - 04.2023
- Advertised client properties through websites, social media, and real estate guides.
- Compiled lists of properties that met buyers' needs and financial resources.
- Informed home buyer of sales, construction and warranty processes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advised clients on market conditions and property value for informed decision-making.
Administrative Assistant
Realty Home Advisors
01.2020 - 01.2021
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
- Designed and promoted events and promotional material on Facebook, magazine ads, newsletters, and email and direct mail campaigns.
- Assisted coworkers and staff members with special tasks on daily basis.
Loan Officer
Hanover Capital Group
01.2019 - 01.2020
- Administered all point-of-sale opening and closing procedures
- Answered incoming inquiries with professional and knowledgeable responses in a timely manner
- Met incoming customers and provided immediate assistance with financial needs.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Waitress
Cheesecake Factory Inc
10.2015 - 08.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Some College - Business Administration
Montclair State University
Montclair2016
Skills
- PROFESSIONAL
- Advanced negotiation
- Interpersonal communication
- Problem solving
- Marketing
- Customer Service
- TECHNICAL
- Microsoft Office
- Adobe Acrobat
- CRM Databases
- Adobe Photoshop
- Yardi
- Carson
- Appfolio
Accomplishments
- Licensed Real Estate Salesperson
- New York, 2018-Current
- Licensed Real Estate Salesperson
- Florida, 2020-Current
Certification
- Licensed Real Estate Salesperson - New York
Timeline
Real Estate Salesperson
Casa Blanca Real Estate Services
04.2023 - Current
Administrative Assistant
Realty Home Advisors
01.2020 - 01.2021
Loan Officer
Hanover Capital Group
01.2019 - 01.2020
Real Estate Salesperson
Triplemint
01.2018 - 04.2023
Waitress
Cheesecake Factory Inc
10.2015 - 08.2017
Some College - Business Administration
Montclair State University
- Licensed Real Estate Salesperson - New York
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