Amelie Merkley
Miami
Summary
Creative and versatile bilingual professional with a strong background in writing, translation, and AI training, alongside experience in customer service, childcare, and independent retail operations. Skilled in content development, brand voice refinement, and cross-cultural communication, with a proven ability to produce high-quality, impactful content across various formats and categories. Experienced in training AI systems in tone, grammar, and audience alignment, as well as reviewing multilingual content in fast-paced digital environments. Bilingual in English and German, with strong attention to detail, empathy, and a collaborative mindset, capable of adapting to diverse roles and delivering consistent, user-focused results.
Overview
10
10
years of professional experience
Work History
Creative Content Writer, Translator & AI Trainer
Outlier AI
03.2024 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content
- Completed thorough research into assigned topics
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs
- Crafted high-quality written content across diverse categories tailored to client specifications
- Translated written material between English and German with accuracy and attention to cultural nuance
- Trained AI language models by refining grammar, tone, content quality, and visual alignment
- Served as a project reviewer, ensuring accuracy, quality, and adherence to guidelines
- Collaborated closely with cross-functional teams and managers to meet project goals
- Participated in quality assurance and feedback loops to enhance AI output performance
- Provided detailed feedback and recommendations to improve project workflows and model accuracy
- Adapted to new tools and platforms quickly, working in a fast-paced and evolving environment
Store Associate
Wynwood Dogfood Co
05.2023 - 11.2023
- Managed full store operations independently during solo shifts, demonstrating strong initiative and reliability
- Conducted opening and closing procedures, including register setup, sales reconciliation, and reporting
- Maintained high standards of cleanliness and organization to ensure a welcoming environment
- Monitored inventory levels, restocked shelves, and placed orders to avoid stockouts
- Handled sales transactions, returns, and exchanges accurately while following cash handling procedures
- Delivered personalized customer service and educated pet owners on product options and nutrition
- Created visually appealing merchandise displays to increase foot traffic and product visibility
- Resolved customer complaints and concerns in a professional and timely manner
- Collaborated with vendors for timely restocking and addressed delivery discrepancies
- Supported in-store marketing by promoting specials and loyalty programs
Nanny
Private Family Client
08.2017 - 07.2019
- Provided full-time childcare for three children, ranging from toddlers to elementary school age
- Designed engaging educational and recreational activities to support physical, emotional, and cognitive development
- Maintained consistent routines for meals, naps, hygiene, and school schedules
- Transported children to extracurricular activities, appointments, and social events safely and punctually
- Prepared nutritious meals and snacks, taking dietary needs and preferences into account
- Assisted with homework, reading, and language development in both English and German
- Communicated regularly with parents to provide updates and collaborate on discipline strategies
- Performed light housekeeping duties, including laundry, tidying play areas, and grocery shopping
- Traveled with the family domestically and internationally, maintaining routines and safety during travel
- Built strong, lasting relationships with the children through trust, attentiveness, and empathy
Store Associate/Cashier
Aldi
05.2016 - 06.2017
- Operated cash registers and processed various payment methods with speed and accuracy
- Maintained clean, organized shelves and created attractive product displays
- Provided courteous and knowledgeable assistance to customers regarding product availability and promotions
- Managed opening and closing shift responsibilities, including cash drawer reconciliation
- Monitored stock levels and coordinated restocking to maintain merchandise availability
- Assisted in organizing promotional sales and ensured pricing accuracy throughout the store
- Resolved customer inquiries and complaints with professionalism and patience
- Worked collaboratively with shift supervisors and team members to meet daily sales goals
- Demonstrated flexibility by covering extra shifts and adjusting to schedule changes as needed
Server
Spreewelten Hotel & Restaurant
06.2015 - 02.2017
- Delivered prompt, friendly service in a busy hotel restaurant environment
- Provided menu guidance and accommodated dietary restrictions and allergy concerns
- Managed large sections of tables during peak service while maintaining excellent guest rapport
- Processed payments, issued receipts, and maintained accuracy in handling cash and card transactions
- Maintained table cleanliness and ensured readiness for new guests
- Handled opening and closing side work, including restocking, cleaning, and setup
- Promoted food and drink specials to boost average order size and revenue
- Resolved customer issues or complaints quickly to ensure satisfaction and repeat business
- Maintained positive relationships with kitchen staff to ensure smooth order delivery
- Earned positive reviews and tips through attentive and personalized service
Education
Associates of Science - Allied Health
Diablo Valley College
Pleasant Hill, CA12.2021
High School Diploma -
Paul Fahlisch Gymnasium
05.2017
Skills
- Strong research skills
- Writing, Editing & Proofreading
- Superior Communication
- Critical Thinking
- User experience
- Analytical mindset
- Marketing
- Microsoft Excel
- AI Content Evaluation
- Translation (English ⇄ German)
- Project Coordination
Languages
English: Native or Bilingual
German: Native or Bilingual
Timeline
Creative Content Writer, Translator & AI Trainer
Outlier AI
03.2024 - Current
Store Associate
Wynwood Dogfood Co
05.2023 - 11.2023
Nanny
Private Family Client
08.2017 - 07.2019
Store Associate/Cashier
Aldi
05.2016 - 06.2017
Server
Spreewelten Hotel & Restaurant
06.2015 - 02.2017
Associates of Science - Allied Health
Diablo Valley College
High School Diploma -
Paul Fahlisch Gymnasium
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