Amelie Ngamby
Silver Spring,MD
Summary
Dynamic healthcare professional with experience at Autumn Lake Healthcare, skilled in patient care and vital signs monitoring. A reliable team player, I excel in enhancing patient comfort and well-being while ensuring compliance with protocols. Proven ability to collaborate effectively and deliver exceptional care, contributing to improved patient outcomes.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Nurse Assistant
Autumn Lake Healthcare
Silver Spring
05.2019 - Current
- Assisted nursing staff with patient care, promoting comfort and well-being.
- Monitored vital signs and documented changes in patient conditions accurately.
- Administered medications and treatments under nurse supervision, ensuring compliance with protocols.
- Coordinated patient activities and transportation, enhancing overall care efficiency.
Head of Teller Line/Personal Banker Officer
Bank 0f America
Bethesda, MD
04.2008 - 12.2020
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing solutions to enhance satisfaction and retention.
- Conducted cash handling procedures, maintaining balanced cash drawers with minimal discrepancies.
- Trained new tellers on operational procedures and customer service best practices, fostering a collaborative environment.
Sales Manager
Greyhound Bus Inc
Washington DC
04.2008 - 05.2020
- Led sales team to exceed quarterly targets through strategic planning and performance evaluation.
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Analyzed market trends to identify opportunities for revenue growth and competitive positioning.
- Collaborated with cross-functional teams to improve customer satisfaction and service delivery processes.
Education
No Degree - ESL/ Accounting/Taxes
Montgomery College
Rockville, MDAssociate of Science - Life And Health Insurance
AD Banker
Rockville, MD09-2013
Skills
- Patient care
- Reliable team player
- Basic life support
- Vital signs monitoring
- Direct patient care
Timeline
Nurse Assistant
Autumn Lake Healthcare
05.2019 - Current
Head of Teller Line/Personal Banker Officer
Bank 0f America
04.2008 - 12.2020
Sales Manager
Greyhound Bus Inc
04.2008 - 05.2020
No Degree - ESL/ Accounting/Taxes
Montgomery College
Associate of Science - Life And Health Insurance
AD Banker