Experienced supervisor with a strong background in child supervision and customer service. Skilled in fostering positive environments and guiding teams to enhance operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sr Counselor
All Stars Academy LLC
Perth Amboy
06.2024 - Current
Supervised children during playtime, ensuring safety and fostering positive interactions.
Supervised homework's, learning and development activities.
Created a positive, nurturing environment for young student 5 to 6 years.
Provided guidance on social development issues such as sharing, follow directions.
Customer Service, Office, Cashier
Supermercado Pueblo Monte Mall
San Juan
06.2023 - 01.2024
Managed cash register operations and maintained balanced cash drawers daily.
Assisted customers with inquiries and provided exceptional service during transactions.
Handled returns and exchanges according to company policies and procedures.
Maintained cleanliness and organization of the checkout area for better customer experience.
Trained new cashiers on operational procedures and customer service standards consistently.
Handled cash register functions and oversaw credit and debit cards, personal check and cash transactions.
Deposit all the sales of the store.
Head Cashier/ Cashier
Supremo Supermarket
Perth Amboy
08.2019 - 05.2022
Supervised cashiers and ensured efficient checkout operations.
Managed cash register systems and processed customer transactions accurately.
Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Collaborated with management to improve checkout processes and enhance customer experience.
Education
Some College (No Degree) - Emergency Medical Technician
Educational Technological College
San Sebastian, Puerto Rico
Skills
Child supervision
Homework assistance
Social development guidance
Learning activities coordination
Conflict resolution
Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Sr Counselor
All Stars Academy LLC
06.2024 - Current
Customer Service, Office, Cashier
Supermercado Pueblo Monte Mall
06.2023 - 01.2024
Head Cashier/ Cashier
Supremo Supermarket
08.2019 - 05.2022
Some College (No Degree) - Emergency Medical Technician